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Plesk Upgrade Error - Does Not Recongize Plesk Installion

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by Daniel Belcher, Jun 6, 2009.

  1. Daniel Belcher

    Daniel Belcher Guest

    I have been using Plesk for a long time, but have never seen this problem before. I started out a while back with 8.2 and always upgrade to the latest version when it comes out. Currently, I have Plesk 9.0.1 and it shows this on the desktop when I login. However, when I go to the UPGRADE section (since I want to upgrade to 9.2) it shows the following list...

    Parallels Plesk Panel 9.0.0 autoinstaller__release_action_install
    Parallels Plesk Panel 9.0.1 autoinstaller__release_action_install
    Parallels Plesk Panel 9.2.1 autoinstaller__release_action_install
    Plesk 8.2.0 autoinstaller__release_action_install
    Plesk 8.2.1 autoinstaller__release_action_install
    Plesk 8.3.0 autoinstaller__release_action_install
    Plesk 8.4.0 autoinstaller__release_action_install
    Plesk 8.6.0 autoinstaller__release_action_install

    The colored icons next to it do not load. It almost appears as if I do not even have Plesk installed according to the upgrade section. I can click on any of these options and on the following screen it shows everything listed as NOT INSTALLED along with no colored icons (they are all grayed out).

    I tried to just go ahead and select 9.2.1 since that would be my next logical upgrade option from 9.0.1, but it gave me a failure report saying that some dependencies were not installed.

    What is wrong with the upgrade tool and how do I upgrade?

    As far as I know, the overall Plesk system still runs just fine and my server and all accounts are running smoothly.

    Thank you to anyone that can shed some light on this!