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Plesk Upload File "That's Not-A-Bug"

Discussion in 'Plesk for Windows - 8.x and Older' started by MobileNow, Apr 21, 2005.

  1. MobileNow

    MobileNow Guest

    0
     
    So I recenly installed Plesk on my server and it look about a week for me to get it up and running "acceptably" basically because of what I feel is one bug that's not a bug - its the web file uploader.

    This was my email to SW-Soft
    <quote>
    I've been playing around with Plesk and the security settings and it appears when uploading and extracting a zip archive that the folders that get extracted inherit the security settings of the parent directory (good) while the extracted files do not (bad). Any confirmation on this?
    </quote>

    Maybe I'm doing something wrong, but after a nearly 2 day long support ticket wait, I got this response:
    <quote>
    No, this issue is not to be considered as a bug. This is Plesk logics.
    To inherit permissions all files have to be uploaded to server via FTP.
    </quote>
    Well, that's dumb.

    I love Plesk though, I'm so glad I got it, I just wish the support had been better.
     
  2. pboisso

    pboisso Guest

    0
     
    Agree with you, Plesk's support sucks!

    Too bad they have such an horrible support, because it would be such a nice company otherwise because their product are great (when you get them to work properly).
     
  3. MobileNow

    MobileNow Guest

    0
     
    So is this a bug or a "feture"?

    So when I upload files via the online File Manager, they don't inherit permissions.

    Is this a bug or a feature?

    I seem to think its a bug, but my support guy seem to say it was by design (accidental design?).

    Any ideas?
     
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