Plesk Win 7.5.6 Error

[Traged1]

When accessing a domain owner's "Setup" button, we get the following error:

ERROR: subst (handle=, tag=site_builder, autoload=): no such tag

Can anyone help?

 

[Gris@]

you may conact SWSOFT support team and they will send you a fix

 

[airhitam]

Please see the solution in http://forum.sw-soft.com/showthread.php?s=&threadid=30311

 

[arazas]

You can find the fix in this post
http://forum.plesk.com/showthread.php?s=&postid=132256#post132256

 

[Traged1]

Yes the following fixed this issue thank you:

Add to < plesk> \admin\plib\templates\hosting\phosting_setup_const
.tpl

before tag "<!-- FRONTPAGE SUPPORT -->"

<!-- BEGIN DYNAMIC BLOCK: site_builder -->
<fieldset>
<legend>{SITEBUILDER_LEGEND}</legend><table width="100%" cellspacing="0" cellpadding="0" border="0"><tr><td>

<table class="formFields" cellspacing="0" width="100%">

<tr>
<td class="name">{SB_PUBLISH_TEXT}</td>
<td>{SB_PUBLISH_CHECKED}</td>
</tr>

</table>

</td></tr></table></fieldset>
<!-- END DYNAMIC BLOCK: site_builder -->

 

[Traged1]

OK well now it appears after installing the lastest patch from SW-Soft this fix is no longer working does anyone have any idea's???

 

[IG0R]

Same problem here .....

 

[Traged1]

Here is sw-soft support responce to our reporting of this bug again for the second time:

Please, try ro repair your Plesk installation in Add or Remove programs wizard (Plesk 7.5.6 -> Change -> Repair)
Probably, this will help.

Our records indicate that your free support period has expired. We would like to offer you the following options if you wish to receive support from SWsoft:

<> Per incident support - $75<> Unlimited 24/7 e-mail support for one year - $299 <> Premium support - Unlimited e-mail support plus 25 phone instances for one year - $549

And of course the repair did not fix the problem.

 

[Traged1]

I have re-applied the latest patch and it did not help.

However, it appears that this only affects domains which have been setup on the shared IP of the server, as when I login as a client which has an exclusive IP the error is not there?