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plesk windows upgrading 9.2 -> 9.3 license problem

T

TimucinD

Guest
when we update from Plesk 9.2 to 9.3

we get license update error below.

"The version of your installed software is 9.3 for Windows, but the current license version is 9.0-9.2 for Windows. Upgrades from 9.0-9.2 for Windows to 9.3 for Windows are not available for this license"

how can we upgrade our licenses from 9.2 to 9.3 ?

regards
 
This problem has been reported to developers already and under their investigation now. As a possible workaround please try the following procedure:
Upload the key attached and after that try to install the client's key for Plesk 9.x in the usual way.
 

Attachments

  • Tmp-Plesk9-For-Windows-Key.zip
    3.3 KB · Views: 27
I have received information from developers that ​it was an issue between KA and Plesk and it's fixed now.
 
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