Plesk wont start after php5 and mysql-server update

[RidvanK]

Hi,

as i write in these thread
http://forum.parallels.com/showpost.php?p=454401&postcount=23
Plesk wont start.


php5 and mysql is running fine

Plesk is 10.2.0.
OS: Debian Lenny 5.0.8 64bit

mysql -uadmin -p`cat /etc/psa/.psa.shadow` psa -e "select * from misc where param='version'"
+---------+--------
| param | val |
+---------+--------+
| version | 010110 |
+---------+--------+

cat /opt/psa/version
10.2.0 Debian 5.0 1011110331.11

I try the Autoinstaller

/opt/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-id PLESK_10_2_0 --install-component base

end with following error:

E: Broken packages
---X--- `apt-get` output ---------------------
Reading package lists...
Building dependency tree...
Reading state information...
Some packages could not be installed. This may mean that you have
requested an impossible situation or if you are using the unstable
distribution that some required packages have not yet been created
or been moved out of Incoming.
The following information may help to resolve the situation:

The following packages have unmet dependencies:
  plesk-core: Depends: psa-mail-driver

When try to start manually get these output.

pro1193:~# /etc/init.d/psa start
Starting psa... /etc/init.d/psa: line 294: /opt/psa/admin/bin/packagemng: No such file or directory
done
Starting xinetd service... done
Starting bind9 service... done
Starting mysql service... done
Starting postgresql service... not installed
Starting psa-spamassassin service... done
Plesk: Starting Mail Server... not installed
/etc/init.d/psa: line 269: /opt/psa/admin/sbin/websrvmng: No such file or directory
Starting psa... /etc/init.d/psa: line 294: /opt/psa/admin/bin/packagemng: No such file or directory
done
Starting drwebd service... failed
pro1193:~#

Also tried to install plesk-mail-driver manually with no success

Any Ideas ?

Thx in Advance

 

[EdwardDekker]

Did you try bootstrapper to repair your installation of Plesk.

Plesk 10.2
/usr/local/psa/bootstrapper/pp10.11.0-bootstrapper/bootstrapper.sh repair

Plesk 10.3
/usr/local/psa/bootstrapper/pp10.12.0-bootstrapper/bootstrapper.sh repair

Kind of regards,
Edward

 

[RidvanK]

the bootstrapper dont work also for me.

But Problem is fixed. It seems the Upgrade progress from 10.3.0 to 10.3.1 was not finished complete.

Also the Qmail Prob is fixed.
http://kb.odin.com/en/5801
Switched to Postfix and back has solved.
Using Plesk since 6-8 Years. Never had those probs with an upgrade.

 

[Zephirus]

I have exactly the same problem but with ubuntu 10.04(which is debian based).

Here is my log:

carlos@carlos:~$ ssh [email protected]
[email protected]'s password:
Linux ns353440.ovh.net 2.6.38.2-xxxx-std-ipv6-64 #1 SMP Tue Apr 12 17:19:35 UTC 2011 x86_64 GNU/Linux
Ubuntu 10.04.3 LTS

Welcome to Ubuntu!
* Documentation: https://help.ubuntu.com/
Ubuntu 10.04.3 LTS

server : 33115
ip : 91.121.95.96
hostname : ns353440.ovh.net


10 packages can be updated.
9 updates are security updates.

Last login: Sun Aug 28 22:22:47 2011 from a213-22-219-157.cpe.netcabo.pt
root@ns353440:~# service /etc/init.d/psa start
/etc/init.d/psa: unrecognized service
root@ns353440:~# service psa restart
PSA is down, performing full restart.
Starting psa... /etc/init.d/psa: line 294: /opt/psa/admin/bin/packagemng: No such file or directory
done
Starting xinetd service... done
Starting bind9 service... done
Starting mysql service... done
Starting postgresql service... not installed
Starting psa-spamassassin service... done
Plesk: Starting Mail Server... not installed
/etc/init.d/psa: line 269: /opt/psa/admin/sbin/websrvmng: No such file or directory
Starting psa... /etc/init.d/psa: line 294: /opt/psa/admin/bin/packagemng: No such file or directory
done
Starting drwebd service... failed
root@ns353440:~# /etc/init.d/psa restart
/etc/init.d/psa: line 369: /opt/psa/admin/bin/packagemng: No such file or directory
root@ns353440:~# service psa restart
/etc/init.d/psa: line 369: /opt/psa/admin/bin/packagemng: No such file or directory
root@ns353440:~# service psa stop
Stopping psa... done
root@ns353440:~# /etc/init.d/psa restart
PSA is down, performing full restart.
Starting psa... /etc/init.d/psa: line 294: /opt/psa/admin/bin/packagemng: No such file or directory
done
Starting xinetd service... done
Starting bind9 service... done
Starting mysql service... done
Starting postgresql service... not installed
Starting psa-spamassassin service... done
Plesk: Starting Mail Server... not installed
/etc/init.d/psa: line 269: /opt/psa/admin/sbin/websrvmng: No such file or directory
Starting psa... /etc/init.d/psa: line 294: /opt/psa/admin/bin/packagemng: No such file or directory
done
Starting drwebd service... failed
root@ns353440:~# /usr/local/psa/bootstrapper/pp10.12.0-bootstrapper/bootstrapper.sh repair
-bash: /usr/local/psa/bootstrapper/pp10.12.0-bootstrapper/bootstrapper.sh: No such file or directory
root@ns353440:~# /usr/local/psa/bootstrapper/pp10.11.0-bootstrapper/bootstrapper.sh repair
-bash: /usr/local/psa/bootstrapper/pp10.11.0-bootstrapper/bootstrapper.sh: No such file or directory
root@ns353440:~# ~#
The following connections are open:
#0 client-session (t4 r0 i0/0 o0/0 fd 4/5 cc -1)
/usr/local/psa/bin/autoinstaller
-bash: /usr/local/psa/bin/autoinstaller: No such file or directory
root@ns353440:~# /usr/local/psa/bin/autoinstaller
-bash: /usr/local/psa/bin/autoinstaller: No such file or directory
root@ns353440:~# /usr/local/psa/bin/autoinstaller
-bash: /usr/local/psa/bin/autoinstaller: No such file or directory
root@ns353440:~# cd..
cd..: command not found
root@ns353440:~# cd ..
root@ns353440:/# cd ..
root@ns353440:/# cd /home
root@ns353440:/home# cd ..
root@ns353440:/# /usr/local/psa/bin/autoinstaller
-bash: /usr/local/psa/bin/autoinstaller: No such file or directory
root@ns353440:/# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --install-component postfix
-bash: /usr/local/psa/admin/sbin/autoinstaller: No such file or directory
root@ns353440:/#


What can I do?

 

[IgorG]

Try to find missing packages for Ubuntu and your Plesk version here http://64.131.90.31/ and install them manually or contact Support Team.

 

[Zephirus]

I can't I have an OVH Plesk license, I updated aptitude already...

aptitude update && aptitude safe-upgrade

Now here is the error:

Current status: 0 updates [-10], 30192 new [-18].
root@ns353440:/# service psa restart
/etc/init.d/psa: line 369: /opt/psa/admin/bin/packagemng: No such file or directory
root@ns353440:/# /usr/local/psa/bootstrapper/pp10.12.0-bootstrapper/bootstrapper.sh repair
-bash: /usr/local/psa/bootstrapper/pp10.12.0-bootstrapper/bootstrapper.sh: No such file or directory
root@ns353440:/# service /usr/local/psa/bootstrapper/pp10.12.0-bootstrapper/bootstrapper.sh repair
/usr/local/psa/bootstrapper/pp10.12.0-bootstrapper/bootstrapper.sh: unrecognized service
root@ns353440:/# service psa restart
/etc/init.d/psa: line 369: /opt/psa/admin/bin/packagemng: No such file or directory
root@ns353440:/# service /etc/init.d/psa start
/etc/init.d/psa: unrecognized service
root@ns353440:/#

 

[Zephirus]

Never mind I found the solution... I had to reinstall completely plesk... But whatever happened there it was something big because qmail doesn't work with me anymore... Now I have to use postfix... The main problem with plesk is that with the upgrades specially the automated ones a whole set of things happens... This is not my first time... So unfortunetly for now on I don't thrust automatic updates I will do those manually myself...