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Pleskrestore really slow

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by GT_ricardo, Jul 17, 2012.

  1. GT_ricardo

    GT_ricardo New Pleskian

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    Hi Guys,

    Can anyone help me with this problem I am having right now. At this moment I am running a Plesk restore with the following command:

    /usr/local/psa/bin/pleskrestore --restore /root/plesk/(BACKUP FILE) -verbose -license -suspend -level all -debug

    Our server is running on 2x X5650 Intel Xeon CPU with 50Gb of RAM. The backup file is around 8Gb big.

    The problem is when i'm running the pleskrestore command the restoring is really slow, every 15 minutes there is another domain restored. But why so slow??? When I check in Top I see this:


    top - 22:57:15 up 26 min, 2 users, load average: 0.00, 0.04, 0.19
    Tasks: 149 total, 1 running, 147 sleeping, 0 stopped, 1 zombie
    Cpu(s): 0.0%us, 0.1%sy, 0.0%ni, 99.9%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
    Mem: 8200112k total, 8129160k used, 70952k free, 44816k buffers
    Swap: 2594808k total, 0k used, 2594808k free, 7403524k cached

    PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
    2734 root 20 0 19072 1396 1020 R 0 0.0 0:02.16 top
    1 root 20 0 8356 808 680 S 0 0.0 0:01.45 init
    2 root 20 0 0 0 0 S 0 0.0 0:00.00 kthreadd
    3 root RT 0 0 0 0 S 0 0.0 0:00.01 migration/0

    So the server is really doing nothing..........

    Can anyone please help me with this?, because our old server has been crashed. This new is server is brand new and it is running on Plesk 10.3.1 with Debian Squeeze 6.0.5 x64.

    Kind regards,

    Ricardo Brock
     
  2. GT_ricardo

    GT_ricardo New Pleskian

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    UPDATE: Pleskrestore really slow

    At this moment there are no domains restoring and inside Top I can see that the deployer process is using 100%CPU..


    top - 23:58:03 up 1:27, 2 users, load average: 1.00, 0.95, 0.64
    Tasks: 144 total, 2 running, 141 sleeping, 0 stopped, 1 zombie
    Cpu(s): 25.7%us, 0.2%sy, 0.0%ni, 74.2%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
    Mem: 8200112k total, 8133208k used, 66904k free, 88112k buffers
    Swap: 2594808k total, 0k used, 2594808k free, 7351340k cached

    PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
    2835 root 20 0 202m 89m 7768 R 100 1.1 2:01.33 deployer


    Does anyone know what he is doing, or how I can see what he is doing? So far the process deployer is not really deploying something ;-)....

    Anyone, please I need help

    Thanks in advanced
     
  3. GT_ricardo

    GT_ricardo New Pleskian

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    PLEASE: Pleskrestore really slow

    Guys,

    Please help me :-(..
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    Maybe you should try to disable debug option. Also I would recommend you try to find a reason in restore logs with help of article http://kb.parallels.com/en/111283
     
  5. GT_ricardo

    GT_ricardo New Pleskian

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    ON MY WAY: Pleskrestore really slow

    Hi Igor,

    Thanks I am going to try that!!!,, I'll post back when I have new information....

    Kind regards,

    Ricardo
     
  6. GT_ricardo

    GT_ricardo New Pleskian

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    :-( Pleskrestore really slow

    Hi Igor,

    The restore is still going slow, the first domain was restored at 11:03 and the 13th domain was restored at 12:45. Do you have any idea?

    Kind regards,

    Ricardo
     
  7. GT_ricardo

    GT_ricardo New Pleskian

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    MAYBE: Pleskrestore really slow

    Ok, stil having the issue that the restore is slow. Maybe I am doing something wrong, these are the steps I followed to restore Plesk

    First I installed a brand new Debian Squeeze server as default. Then I assigned my IP-addresses inside the config file /etc/network/interfaces.
    Next I have installed Parallels Plesk :
    ./parallels_installer_v3.11.0_build111102.17_os_Debian_6.0_x86_64 --select-release-id PLESK_10_3_1 --web-interface

    After the installation has bin completed I started the restore with the command
    /usr/local/psa/bin/pleskrestore --restore (file location) -verbose -license -suspend -level all

    And the restoring is running, really slow. one domain is restored every 15 minutes.

    Anyone any idea?
     
  8. IgorG

    IgorG Forums Analyst Staff Member

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    What is size of this domain? How many files there? How many emails? How many databases?
     
  9. burnleyvic

    burnleyvic Regular Pleskian

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    This one looks very familiar :) I remember we had a support ticket lodged for this back in November last year, devel id was at the time #76195 I think (By the way Igor, what's the story with this one, is it supposed to be fixed now?)
    As Igor says, the key is in restore log. GT_ricardo, grep for "plesk_agent_manager server" in there.
     
  10. IgorG

    IgorG Forums Analyst Staff Member

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    #76195 - fix will be included to 11.1
     
  11. matt.simpson

    matt.simpson Basic Pleskian

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    So what do we do in the mean time if we're trying to use the pleskrestore utility? I'm in the same boat, deployer is taking 100% of the CPU, and doesn't appear to be doing anything. Any time frame for 11.1?
     
  12. tenoch

    tenoch New Pleskian

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    I have the same problem

    Two years since this promise, to be repaired in 11.1
    And nothing yet

    11.0.9 Update #61 is latest version and is very very slow to restore domains
     
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