Forwarded to devs pm.max_children value set in serviceplan get not synced to domain/subscription

[Brujo]

TITLE:

pm.max_children value set in serviceplan get not synced to domain/subscription​

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

‪CentOS Linux 7.5.1804 (Core)‬
Plesk Onyx Version 17.8.11 Update #9​

PROBLEM DESCRIPTION:

When I change on service plan level the pm.max_children value and update & sync this value is not synced to the Domains which are asigned to the service plan. As described in How to apply PHP-FPM pool settings for all the domains? it should get synced.​

STEPS TO REPRODUCE:

Goto plesk Panel > Service Plan > Select Plan > PHP Settings > set value for pm.max_children for example to 30 and click Update & Sync Button and wait for "The sync was successfully completed."




​

ACTUAL RESULT:

timestamp of the conf file get updated but the value is still the old and not the one from service plan.

# grep pm.max_children /opt/plesk/php/7.2/etc/php-fpm.d/*
/opt/plesk/php/7.2/etc/php-fpm.d/example1.de.conf:pm.max_children = 24
/opt/plesk/php/7.2/etc/php-fpm.d/example2.de.conf:pm.max_children = 5

or Goto plesk Panel > Subscriptions > select Domain > PHP settings > check pm.max_children value

​

EXPECTED RESULT:

adjusted pm value in service plan should by syncronized to domains assigned to this service plan.​

ANY ADDITIONAL INFORMATION:

on another Server with ubuntu and Plesk Version 17.5.3 Update #49 the syncronization of the pm.max_children value works as expected​

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Confirm bug​

 

[IgorG]

Looks like that domain where synchronization not working belongs to the locked subscription.

Syncing Subscriptions and Plans

Locked state, which means locked for syncing, indicates that a subscription is excluded from syncing with the associated plans

 

[Brujo]

@IgorG - sorry to say but the domain is unlocked - green Button is shown on subscription and not the blue one with the lock symbol but it looks like you showed my the path where I have to looking for - it seems the domain get not locked even when I change values on the domain when it should get locked. I will do some more investigation and will come back then.

 

[Brujo]

@IgorG - Ok i did the following,I change 2 values (upload_max_filesize & max_execution_time) on the service plan > php settings and pressed Update & Sync
I checked the domain php settings but there wasnt the new values from service plan.

therefore I tried the following on cli: like described here: Unable to synchronize subscriptions with a service plan

# for domain in `MYSQL_PWD=\`cat /etc/psa/.psa.shadow\` mysql -u admin psa -sNe"select name from domains where webspace_id=0"`; do /usr/local/psa/bin/subscription --unlock-subscription $domain; done

The subscription xyz.de was unlocked.
# for domain in `MYSQL_PWD=\`cat /etc/psa/.psa.shadow\` mysql -u admin psa -sNe"select name from domains where webspace_id=0"`; do /usr/local/psa/bin/subscription --sync-subscription $domain; done

Subscription xyz.de was synchronized with the associated service plans.

Also here I checked the domain php settings but there wasnt the new values from service plan.

Well it is a test server with a single domain and do not harm me yet