Hi,
We're trying to migrate from plesk 11.5 (Centos 6.7) to Plesk 12.5 (Ubuntu 14.04 LTS). After the precheck we run into the following error:
----- PMM ERROR
Error: Unable to check ability to migrate selected domains. In most case migration of such domains will be blocked for some reason. Refer logs for details:
Diving further into the info and debug log we found the following:
----- debug.log
=|2015-11-12_11:12:05,890|D|MT|parallels|||Traceback (most recent call last):
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/cli/common_cli.py", line 50, in run
=|2015-11-12_11:12:05,890|D|MT|parallels||| options.method(migrator.action_runner)
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/cli/migration_cli.py", line 254, in <lambda>
=|2015-11-12_11:12:05,890|D|MT|parallels||| lambda runner: runner.run_entry_point('check'),
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/base.py", line 35, in run_entry_point
=|2015-11-12_11:12:05,890|D|MT|parallels||| self.run(entry_point)
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 61, in run
=|2015-11-12_11:12:05,890|D|MT|parallels||| self._run_common_actions_tree(actions_tree)
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 85, in _run_common_actions_tree
=|2015-11-12_11:12:05,890|D|MT|parallels||| self._run_common_actions_tree(action, action_path)
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 93, in _run_common_actions_tree
=|2015-11-12_11:12:05,890|D|MT|parallels||| self._run_common_action_plain(action)
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 128, in _run_common_action_plain
=|2015-11-12_11:12:05,890|D|MT|parallels||| raise MigrationError(full_failure_message)
=|2015-11-12_11:12:05,890|D|MT|parallels|||MigrationError: Failed to perform action: Check conflicts for clients, subscriptions, reseller, plans
=|2015-11-12_11:12:05,890|D|MT|parallels|||Cause: 'NoneType' object has no attribute 'id'
=|2015-11-12_11:12:05,890|D|MT|parallels|||That is a critical error, migration was stopped.
+|2015-11-12_11:12:05,892|E|MT|parallels|||Failed to perform action: Check conflicts for clients, subscriptions, reseller, plans
=|2015-11-12_11:12:05,892|E|MT|parallels|||Cause: 'NoneType' object has no attribute 'id'
=|2015-11-12_11:12:05,892|E|MT|parallels|||That is a critical error, migration was stopped.
Any idea what could cause this and how to fix this issue?
We're trying to migrate from plesk 11.5 (Centos 6.7) to Plesk 12.5 (Ubuntu 14.04 LTS). After the precheck we run into the following error:
----- PMM ERROR
Error: Unable to check ability to migrate selected domains. In most case migration of such domains will be blocked for some reason. Refer logs for details:
Diving further into the info and debug log we found the following:
----- debug.log
=|2015-11-12_11:12:05,890|D|MT|parallels|||Traceback (most recent call last):
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/cli/common_cli.py", line 50, in run
=|2015-11-12_11:12:05,890|D|MT|parallels||| options.method(migrator.action_runner)
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/cli/migration_cli.py", line 254, in <lambda>
=|2015-11-12_11:12:05,890|D|MT|parallels||| lambda runner: runner.run_entry_point('check'),
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/base.py", line 35, in run_entry_point
=|2015-11-12_11:12:05,890|D|MT|parallels||| self.run(entry_point)
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 61, in run
=|2015-11-12_11:12:05,890|D|MT|parallels||| self._run_common_actions_tree(actions_tree)
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 85, in _run_common_actions_tree
=|2015-11-12_11:12:05,890|D|MT|parallels||| self._run_common_actions_tree(action, action_path)
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 93, in _run_common_actions_tree
=|2015-11-12_11:12:05,890|D|MT|parallels||| self._run_common_action_plain(action)
=|2015-11-12_11:12:05,890|D|MT|parallels||| File "/usr/local/psa/admin/plib/modules/panel-migrator/backend/lib/python/parallels/core/workflow/runner/by_subscription.py", line 128, in _run_common_action_plain
=|2015-11-12_11:12:05,890|D|MT|parallels||| raise MigrationError(full_failure_message)
=|2015-11-12_11:12:05,890|D|MT|parallels|||MigrationError: Failed to perform action: Check conflicts for clients, subscriptions, reseller, plans
=|2015-11-12_11:12:05,890|D|MT|parallels|||Cause: 'NoneType' object has no attribute 'id'
=|2015-11-12_11:12:05,890|D|MT|parallels|||That is a critical error, migration was stopped.
+|2015-11-12_11:12:05,892|E|MT|parallels|||Failed to perform action: Check conflicts for clients, subscriptions, reseller, plans
=|2015-11-12_11:12:05,892|E|MT|parallels|||Cause: 'NoneType' object has no attribute 'id'
=|2015-11-12_11:12:05,892|E|MT|parallels|||That is a critical error, migration was stopped.
Any idea what could cause this and how to fix this issue?