Resolved Pointing Plesk website to another server.

[ev88]

Hello, apologies if this is the not the correct forum. We have a client that has a Plesk website and domain, and I'd like to point it to another server where we've made a website for them. I've done this in the past with simpler services such as GoDaddy's DNS page, but this is new to me.

I navigated to the DNS settings page in Plex and updated the www A record to point to our server. This was a few hours ago and unfortunately I keep getting a Sever Not Found when going to the website. I didn't touch their nameservers since they're using them for emails.

What other settings should I be changing, or should I simply wait 24-48 hours for it to fully propogate? Should I add an A record for the domain without 'www' while I'm at it? If you need to see any other settings I'll gladly supply them.

http://contourengineering.com/

 

[AYamshanov]

Hi ev88,

I have checked www.contourengineering.com and DNS return correct IP-address. I think you use a redirect from www.contourengineering.com to contourengineering.com but I didn't see A-record for "contourengineering.com" on the screenshot. I suggest adding new A-record for contourengineering.com with new IP-address.

 

[ev88]

Okay. I have added a new A record for contourengineering.com. I'll wait to see if there's any progress tomorrow.

 

[ev88]

Site is now live. Thanks for the support!