Post install problem

[Spyder]

I just install one FreeBSD 6.2 machine with plesk 8.1.1 and SB 3.2

When I log on SB server all seems OK, but when I try add license, change user or something I receive on right frame one small frame with partial content. I tried IE6/IE7/Firefox 1.5/2.0 and k-melleon.

When I open http://sitebuilder.gns.com.br/check.php

I got this.

OK : supported version of PHP found (5.1.X or newer)
OK : extension sitebuilder3 in state on found
OK : extension pdo in state on found
OK : extension pdo_mysql in state on found
OK : extension sqlite in state on found
OK : extension dom in state on found
OK : extension libxml in state on found
OK : extension xml in state on found
OK : extension xsl in state on found
OK : extension spl in state on found
OK : extension pcre in state on found
OK : extension session in state on found
OK : extension simplexml in state on found
OK : extension ftp in state on found
OK : extension openssl in state on found
OK : extension mbstring in state on found
OK : extension soap in state on found
OK : extension gd in state on found
OK : extension ctype in state on found
OK : extension zlib in state on found
OK : extension curl in state on found
OK : extension mysql in state on found
OK : setting magic_quotes_gpc in state off found
OK : setting magic_quotes_runtime in state off found
OK : setting open_basedir in state off found
OK : setting safe_mode in state off found
OK : setting zend.ze1_compatibility_mode in state off found
OK : supported SQLite version 2.x found
OK : SQLite UTF-8 encoding found
OK : GD library PNG support found
OK : GD library GIF support found
OK : GD library JPG support found
OK : GD library WBMP support found
OK : supported GD library version 2.0.1 (or newer) found

there is some patch ? tune I can do to fix this ??

 

[Dmitry Frantsev]

I have just sent the patch to you. Please check you e-mail.

 

[Spyder]

Thank´s...


I just instaled.. an will start test..

 

[Spyder]

Hi, Dmitri.

The interface is working like a charm, but I can't upload the swdn develop key, every time I tried i receive this message

In

Server > License > upload tab

Error: License upload has failed.

And no hint @ server logs..

Ony the access normal logs

10.10.10.20 - - [30/May/2007:00:11:08 -0300] "GET /js/tabpanel.js?3.0.2.200611231
0 HTTP/1.1" 304 - "http://sitebuilder.DOMAIN.COM/Admin/License?tab=uploadKey&" "
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322)"

 

[Dmitry Frantsev]

Could you give me the license key number to check it? You can use private message or just reply to my e-mail which you got.
I need to check it if this key is valid.

 

[Spyder]

HI, I just send the key, but is the key @ swdn.swsoft.com...

 

[Dmitry Frantsev]

I have checked the key and it appeared to be for Sitebuilder 3.2 for Windows for SWDN license key. But you need to get SiteBuilder 3.0 for Unix/Linux for SWDN.

 

[Spyder]

But is packed @ swdn as LINUX license...

In this case, please there iss some ways you inform the SWDN guys, and ask for replacement ??

Or I can contact directly ??

Thank's

 

[ybatuto]

I have the same trouble with small frames after installation of SiteBuilder 3.0.2. Can you send me patch too?

 

[Dmitry Frantsev]

No problem. Patch has been sent to your e-mail.

 

[Spyder]

Hi, Dmitry Frantsev

I opened the .xml file and verified.. this is an windows key... but like I said this key is packaged as LINUX key..

What is the next step ?

 

[Dmitry Frantsev]

I have checked and really the same license persist in both archives for Linux and Windows version. I have passed this question to SiteBuilder manager and will let you know when I get any news.

 

[Spyder]

Hi, there is some news ?? about the lic file ??

 

[Dmitry Frantsev]

License file should be already updated. Check it up and please let me know if you still have any issues with this.