• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Postfix Issue Mobile Client

Jannik2024

New Pleskian
Hello,

i have the Problem that i cant connect any mobile Device to my Plesk Mail Account it says mail.mydomain.com does not Answear on Roundcube and Outlook Desktop Client sending and reving mails works fine has everyone an Idea?

Best Regards

Jannik
 
Hi, welcome to the Plesk forum.
  • Webmail can be accessed via webmail.domain.com (not via mail.domain.com).
  • Secure mail connections can be made using the domain as a host (so domain.com instead of mail.domain.com). Or by using the server host name.
Hope this helps.
 
Hi, welcome to the Plesk forum.
  • Webmail can be accessed via webmail.domain.com (not via mail.domain.com).
  • Secure mail connections can be made using the domain as a host (so domain.com instead of mail.domain.com). Or by using the server host name.
Hope this helps.
There is no Issue on Roundcube i am Facing Problems bei Adding my Mail Account on Apple IOS Devices
 
Have you tried Kaspar's suggestion for using the domain itself or the server hostname for IMAP/POP and SMTP hostname in your IOS mail client?
 
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