• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue Postfix Issue Mobile Client

Jannik2024

New Pleskian
Hello,

i have the Problem that i cant connect any mobile Device to my Plesk Mail Account it says mail.mydomain.com does not Answear on Roundcube and Outlook Desktop Client sending and reving mails works fine has everyone an Idea?

Best Regards

Jannik
 
Hi, welcome to the Plesk forum.
  • Webmail can be accessed via webmail.domain.com (not via mail.domain.com).
  • Secure mail connections can be made using the domain as a host (so domain.com instead of mail.domain.com). Or by using the server host name.
Hope this helps.
 
Hi, welcome to the Plesk forum.
  • Webmail can be accessed via webmail.domain.com (not via mail.domain.com).
  • Secure mail connections can be made using the domain as a host (so domain.com instead of mail.domain.com). Or by using the server host name.
Hope this helps.
There is no Issue on Roundcube i am Facing Problems bei Adding my Mail Account on Apple IOS Devices
 
Have you tried Kaspar's suggestion for using the domain itself or the server hostname for IMAP/POP and SMTP hostname in your IOS mail client?
 
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