Resolved [PPP-53111] Problem to restart my server

[Kulturmensch]

When I try to restart my server using plesk /server administration/server restart then I get the error message:

JSON.parse: unexpected character at line 1 column 1 of the JSON data

Any idea what this mean and how to solve it?

 

[Nik G]

hello @Kulturmensch ,
we were not able to reproduce this problem on the latest publicly available Obsidian.
I can provide you only simple recommendations like to clear your browser cache and try to disable advertisment blockers, like adblock/ublock/etc (if they are installed)

in case it did not help you probably should submit technical support request.

 

[crkt]

Heyho,
I ran into the same "issue" today, but the server restarts as expected.

I tried it with the latest Firefox (Addons disabled) an I get the same message:
JSON.parse: unexpected character at line 1 column 1 of the JSON data

I also tried with the latest Edge and got another message:
Unexpected token < in JSON at position 0

I can reproduce this anytime I restart the server. I also get these messages on another server I manage.

Plesk Obsidian v18.0.35_build1800210526.11
Ubuntu 18.04 LTS (virtual)

 

[Nik G]

@crkt , @Kulturmensch ,

an issue is confirmed, will be fixed in the nearest 18.0.36 update.
thank you gentlemen.

 

[ALAA_20]

hello i have the same error any idea Ubuntu 20.04.5 LTS

 

[Kaspar]

@ALAA_20 which Plesk version are you running?

When you connect to your server via SSH you can use the sudo plesk -v command to get the Plesk version.

 

[ALAA_20]

@ALAA_20 which Plesk version are you running?

When you connect to your server via SSH you can use the sudo plesk -v command to get the Plesk version.

Version 18.0.48, dernière mise à jour le 1 Déc 2022 09:54

 

[ALAA_20]

But when i refresh the page iam logged in it so strange

 

[piticu iulian]

i have same error

 

[Maarten.]

i have same error

Which Plesk version and OS are you using?

 

[Peter Debik]

i have same error

The initially reported error of this thread was

When I try to restart my server using plesk /server administration/server restart then I get the error message: ...

- Do you restart your server using Tools & Settings > Server Administration > Server Restart?
- Do you see "JSON.parse: unexpected character at line 1 column 1 of the JSON data" when you do that?

 

[piticu iulian]

CentOS Linux 7.9.2009 (Core)
Product
Plesk Obsidian
Version 18.0.52 Update #2, last updated on May 3, 2023 11:39 PM
I have get that error sometimes on login page,sometimes when i try to install a extension

 

[Peter Debik]

I have get that error sometimes on login page,sometimes when i try to install a extension

What error exactly? Is it exactly "the same" that was discussed in this thread?
- Do you restart your server using Tools & Settings > Server Administration > Server Restart?
- Do you see "JSON.parse: unexpected character at line 1 column 1 of the JSON data" when you do that?