• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved Problem after upgrade (dovecot imap killed with signal 11)

PawelK

New Pleskian
Server operating system version
Ubuntu 18.04.6 LTS
Plesk version and microupdate number
Plesk Obsidian 18.0.52
Hello,

After updating the server, I can't see the content of e-mail accounts. Mail to accounts arrives fine, but cannot be seen with imap.
I see in the logs:
serwer dovecot: service=imap, user=[email protected], ip=[any.ip.add.res]. Fatal: master: service(imap): child 20553 killed with signal 11 (core dumped).
I'm out of ideas.... No other errors, dovecot doesn't show errors when reloading
 
Ubuntu 18 is very old and does not get updates anymore.

Any no other syslog messages related to dovecot?
 
The issue could be caused by an unsupported custom configuration of Dovecot. Some of such plugins are not supported in newer Dovecot versions anymore. When you have updated your server, it is possible that Dovecot was updated to a newer version that does not support the old plugins. Do you maybe have this file /etc/dovecot/conf.d/99-fts.conf? In that case, please edit the content. Leave this part:
Code:
protocol imap {
mail_plugins = "quota imap_quota fts fts_squat"
}
Remove plugins, e.g. remove a section like
Code:
plugin {
fts = squat
fts_squat = partial=4 full=10
fts_autoindex = yes
}
 
Thanks for your help, I uninstalled dovecot, deleted the /etc/dovecot directory and reinstalled . Everything started. Case closed.
 
Back
Top