Problem During Backup

[David Abuin Fontan]

<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error" log-location="/opt/psa/PMM/sessions/2013-01-28-055501.890/migration.result">
<object name="xxxx" type="client">
<object name="xxxx.com" type="domain">
<message id="xxxxxxxxx-fe9f-488c-82d4-ff236dfed330" severity="warning" code="SuspendFailed">
<description>The domain 'xxxx.com' was not suspended during backup!</description>
</message>
<message id="xxxxxxxxx-8558-420e-8d8d-3b0ac2345666" severity="error" code="UtilityError">
<description>Cannot suspend domain 'xxxx.com' (ErrorCode: 1, STDOUT:El registro DNS no existe.
) [Error:]. This is not fatal error!</description>
</message>
</object>
</object>
</execution-result>

since I've updated update # 33 I get this error...

Version: 11.0.9 #33
OS: Debian 6 Squeeze
Language: Spanish (es_ES)

Solution? Greetings

 

[IgorG]

It looks like that your domain has duplicated dns records in dns_recs table. Check and correct it there. Contact Support Team if you can't fix this database inconsistency by yourself.

 

[David Abuin Fontan]

I use button "Apply DNS Template Changes" solved problem

Thanks!