Problem during installation with psa installer 3.2.1 on Debian Etch

[Alix]

Problem during the installation with psa installer 3.2.1 on Debian Etch

Hello everybody,

I have a problem to install plesk. I use the autoinstaller psa_installer_v3.2.1_build070914.16_os_Debian_4.0_i386

During the installation, just after the selection of components, I get this error:

[...]
Purging configuration files for sendmail-bin ...
dpkg - warning: while removing sendmail-bin, directory `/var/run/sendmail/stampdir' not empty so not removed.
dpkg - warning: while removing sendmail-bin, directory `/var/run/sendmail/mta' not empty so not removed.
dpkg - warning: while removing sendmail-bin, directory `/var/run/sendmail' not empty so not removed.
dpkg - warning: while removing sendmail-bin, directory `/var/lib/sendmail' not empty so not removed.
dpkg - warning: while removing sendmail-bin, directory `/usr/share/doc/sendmail' not empty so not removed.
(Reading database ... 38991 files and directories currently installed.)
Unpacking psa-qmail (from .../psa-qmail_1.03-debian4.0.build82070918.10_i386.deb) ...
Checking for the system groups and users necessary for Qmail...
Checking for the group 'qmail'...
Group 'qmail' already exists

Checking for the group 'nofiles'...
Group 'nofiles' already exists

Checking for the user 'alias'...
User 'alias' already exists

Checking for the user 'qmaild'...
User 'qmaild' already exists

Checking for the user 'qmaill'...
User 'qmaill' already exists

Checking for the user 'qmailp'...
User 'qmailp' already exists

Checking for the user 'qmailq'...
User 'qmailq' already exists

Checking for the user 'qmailr'...
User 'qmailr' already exists

Checking for the user 'qmails'...
User 'qmails' already exists

Checking for the group 'popuser'...
Group 'popuser' already exists

Checking for the user 'popuser'...

ERROR: It seems there is a user with UID=110
in this system, but Plesk needs the same UID
for its operation.
Unfortunately, this situation has not yet been
resolved.
Please, visit http://www.swsoft.com/support for assistance.

Exiting...

dpkg: error processing /var/cache/apt/archives/psa-qmail_1.03-debian4.0.build82070918.10_i386.deb (--unpack):
subprocess pre-installation script returned error exit status 1
Selecting previously deselected package psa-courier-imap-add.
Unpacking psa-courier-imap-add (from .../psa-courier-imap-add_8.2.1-debian4.0.build82070918.10_i386.deb) ...
Selecting previously deselected package psa-api.
Unpacking psa-api (from .../psa-api_8.2.1-debian4.0.build82070918.10_i386.deb) ...
Selecting previously deselected package psa.
Unpacking psa (from .../psa_8.2.1-debian4.0.build82070918.10_i386.deb) ...


===> Checking for the necessary system accounts
Checking for the system groups and users necessary for MySQL...
Checking for the group 'mysql'...
Group 'mysql' already exists

Checking for the user 'mysql'...
User 'mysql' already exists

Checking for the system groups and users necessary for admin server...
Checking for the group 'psaadm'...
Group 'psaadm' already exists

Checking for the user 'psaadm'...
User 'psaadm' already exists

Checking for the group 'psaserv'...
Group 'psaserv' already exists

Checking for the group 'psaserv'...
Trying to add supplementary group 'psaserv' for user 'www-data'... already there
Checking for the group 'psaserv'...
Trying to add supplementary group 'psaserv' for user 'psaftp'... already there
Checking for the group 'psaserv'...
Trying to add supplementary group 'psaserv' for user 'psaadm'... already there
Checking for the group 'psacln'...
Group 'psacln' already exists

Checking for the system groups and users necessary for Apache...
Checking for the group 'www-data'...
Group 'www-data' already exists

Checking for the user 'www-data'...
User 'www-data' already exists

Checking that /opt/psa/bin/chrootsh registered as login shell...

Selecting previously deselected package libpam-plesk.
Unpacking libpam-plesk (from .../libpam-plesk_8.2.1-debian4.0.build82070918.10_i386.deb) ...
Errors were encountered while processing:
/var/cache/apt/archives/psa-qmail_1.03-debian4.0.build82070918.10_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)
ERROR: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Please, contact product technical support.

Nobody have a solution ?

Thank you

 

[danliker]

ERROR: It seems there is a user with UID=110
in this system, but Plesk needs the same UID
for its operation.
Unfortunately, this situation has not yet been
resolved.
Please, visit http://www.swsoft.com/support for assistance.

what says your /etc/passwd about user id 110 ?

 

[Alix]

bind:x:110:111::/var/cache/bind:/bin/false

 

[baddcarma]

bind:x:110:111::/var/cache/bind:/bin/false

Such users seems to be connected to caching server.

See if it is installed:

# dpkg -l |grep caching-server

If it is - remove package with 'dpkg -P' for example.

 

[danliker]

have you installed bind or bind9 ?

dpkg -l | grep bind

maybe try

apt-get install bind9

 

[Alix]

Thank you for your responses. I formated my server and now it's good

Just an other problem, do you know how can I change my web root on plesk ?
Actually my web root is /var/www and I want this path /home/www/

I don't know where can I change that

(Sorry for my english)

 

[unika]

Possibly, you mean there:

http://kb.swsoft.com/article_37_1186_en.html