• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.

Problem with a DNS Record

JhonJ

Basic Pleskian
Hello Igor.

Product version: v10.1.1_build20110120.18 os_Windows 2008 x86

Hello I've receiving report with a domain issues with the DNS so I decided to check the domain after verify the domain in the plesk panel I've proceeded to delete the domain and re-install once again but it report a error: DNS records already exist for this domain do I made the fallow steeps:

1) Query: dbclient.exe --direct-sql --sql="SELECT domains.name FROM domains LEFT JOIN dns_zone ON domains.dns_zone_id = dns_zone.id WHERE dns_zone.id IS NULL
Result: None

So I check the PSA database connecting to the data base and I proceeded with the next steeps:

1) %plesk_dir%\MySQL\bin
2) mysql -P8306 -uadmin -p************ psa
3) select * from dns_zone where name like ‘netgames3d.net’;

Result: Reported 2 domains with different ID's so I proceeded to delete it with:

1) delete from dns_zone where name like 'netgames3d.net' and status=2;

Result: Both registers has been deleted then I proceeded to update:

* update query

After that I verify all other records at also vhost records: %plesk_dir%\Admin\bin

then all was clear and okay as use to be:

I back to the Panel to add the new domain and the report is: DNS domain already exists and I cant add that domain, please can you help me out?

Best regards

Jhon
 
Back
Top