Question Problem with cPanel to Plesk Migration

[pankajbiswas]

Hi,

I am new to Plesk, running using Plesk 18.0.27 Webhost Edition on a CentOS 7 VPS. I am trying to migrate around 45 accounts from a cPanel server via root access but getting this error.

failed to perform action: Fetch shallow data from source cPanel cause: Error creating migration shallow dump: Command execution failed on the source server 'cpanel' site:talk.plesk.com

Can anyone please help me with this?

 

[IgorG]

The JSON module for Perl, which is required by cPanel agent, is missing on the source server.

1. Install the JSON module for Perl:
   # yum install cpan
2. Configure it:
   # cpan JSON
3. Restart the migration.
4. If the migration fails with the same error, check the solution.

 

[pankajbiswas]

Hi IgorG, thanks for your help. The JSON module was already installed, but it was outdated. Updating didn't help but I found this log file following the link you provided. Can you please check and help me understand this?



Thanks

 

[IgorG]

Something wrong with /etc/quota.conf file. Have you checked it? Why it is not a simple text file?

 

[pankajbiswas]

I have no idea about that. The migrator worked perfectly fine when I was running using CentOS 8. Recently I reinstalled CentOS 7 since I needed PHP 5.6 for one site and then this happened.

I just checked the quota.conf file in the cPanel server and found this:



What should I do!?

 

[IgorG]

Sorry, I'm not familiar with cPanel.

 

[Ohya]

I ran in similar issue, plesk fail to migrate, because /etc/quota.conf not existes, I Just create a file and plesk migrator works again.

So If file not exists just create it.

 

[pankajbiswas]

Thanks for your reply Ohya. I have tried creating a quota.conf file but that didn't work for me.

Anyways, I ended up renewing the cPanel license since the migration didn't work and it's really a pain to migrate those 45 accounts manually. I guess I will try Plesk another time.

Thanks