Issue Problem with migrating simple forwarding webhosting to new server

[sherse]

Server operating system version

Almalinux 8.10

Plesk version and microupdate number

18.0.61

Hello,

i am currently trying to migrate several hosting to a new server. In the past this has been no problem at all, but currently i am facing issues with migration simple forwarding hostings from one server to another.

It fails and shows that there are problems after synchronisation.
When clicking on details to show the problem this is the output:

 Plesk restore report problem:
Execution of /usr/local/psa/admin/plib/api-cli/domain.php --update <Domain removed> -hosting true -ip <IP removed> -hst_type std -target_url <Target url removed> -do-not-apply-skeleton -http_code 301 -ssl true -ssl-redirect false -certificate-ref 9fc20d544a9ff2b9555198110d762a9a -ignore-nonexistent-options failed with return code 1.
Stderr is
vhostmng-structure failed: Unable to remove dir logs: Directory not empty

System error 39: Directory not empty
Unable to remove dir system/<Domain removed>: Directory not empty

System error 39: Directory not empty

This Problem seems to only occure when the source Hosting is of type forwarding.
Normal webhostings with files and vHost directory strcture transfer to the new Server just fine.

When checking the Subscription on the target Server after the transfer failed it shows hosting type: No Hosting instead of forwarding


Additional Info:
- On the target server the vHost files are saved on a mounted NFS drive.

panel.ini this directive has been set:

[webserver]
syncModeOnRemoveConfiguration = true

Details of the Source Server:
Centos 7
Plesk Obsidian Version 18.0.61



Does anyone else experience the same issue?


Best regards
Sven

 

[Kaspar@Plesk]

Hi there, this is an known issue (PPPM-13988) when migrating non-hosting type domains to a server with a NFS mounted drive.

You can try to change the hosting to see if that helps. Otherwise don't hesitate to open a support ticket for assistance from our support team.
To sign-in to support and open a ticket go to https://support.plesk.com.

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative to get support directly from Plesk: https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk

 

[sherse]

Hi,

thank you very much Kaspar for confirming that this is a known issue. Is there anyway to see already know issue for plesk, like a bugtracker?
Just like you suggested i am going to convert my forwarding hosting to normal hosting an use Apache redirects to redirect to the specified urls.

Thank you for your assistance.

Regards
Sven

 

[Kaspar@Plesk]

We don't have a public bug tracker. For the most common issues we often publish support articles on https://support.plesk.com. User reported bugs can also be found at the Report section of the forum.