Problem with migration/transfert

[ErwanG]

Hello,

Since last updates, we can't make migration :

Erreur: pmm utility 'migration_handler' raised an exception. Error code is: 1
See pmmcli.log to find out detailed information on this

The errors in the file :

22785: 2012-09-25 11:43:12,444 DEBUG --> <pmmcli.MigrationGetObjectsListAction object at 0xda6110>
22785: 2012-09-25 11:43:12,444 INFO parameters: ['20120925114307959']
22785: 2012-09-25 11:43:12,444 INFO stdin: <agent-to-use>PleskX</agent-to-use>
22785: 2012-09-25 11:43:12,446 INFO Packet succesfully validated.
22785: 2012-09-25 11:43:12,447 DEBUG <pmmcli.ActionRunner object at 0xda60d0>: doActivity
22785: 2012-09-25 11:43:12,448 INFO Executing <subprocess[22786] '/usr/local/psa/admin/bin/migration-handler --migration-get-objects-list 20120925114307959'>
22785: 2012-09-25 11:45:05,900 INFO Subprocess raised ExecuteException: Subprocess <subprocess[22786] '/usr/local/psa/admin/bin/migration-handler --migration-get-objects-list 20120925114307959'> was finished with exit code 1
== STDOUT ====================
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>1001</errcode>
<errmsg>Runtime error in migration handler:
&lt;class 'xml.sax._exceptions.SAXParseException'&gt; /usr/local/psa/PMM/msessions/20120925114307959/dump.xml:2035:42: not well-formed (invalid token)
Traceback (most recent call last):
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 1682, in main
data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 1481, in migration_get_objects_list
return MigrationHandlerActionRunner(MigrationGetObjectsListAction, agent_to_use, migration_session_id).doActivity()
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 100, in doActivity
result = self.processor.doActivity()
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 344, in doActivity
objects_list_object = service.getObjectsList(self.__agent_to_use, agent_dir)
File "/usr/local/psa/admin/share/migration-handler/pmm_migr_remote_service_impl.py", line 112, in getObjectsList
objects_list = self.makeObjectsListFromDump(agent_name)
File "/usr/local/psa/admin/share/migration-handler/pmm_migr_remote_service_impl.py", line 122, in makeObjectsListFromDump
parser.parse(dump_path)
File "/usr/lib64/python2.6/xml/sax/expatreader.py", line 107, in parse
xmlreader.IncrementalParser.parse(self, source)
File "/usr/lib64/python2.6/xml/sax/xmlreader.py", line 123, in parse
self.feed(buffer)
File "/usr/lib64/python2.6/xml/sax/expatreader.py", line 211, in feed
self._err_handler.fatalError(exc)
File "/usr/lib64/python2.6/xml/sax/handler.py", line 38, in fatalError
raise exception
SAXParseException: /usr/local/psa/PMM/msessions/20120925114307959/dump.xml:2035:42: not well-formed (invalid token)
</errmsg>
</response>

== STDERR ====================

22785: 2012-09-25 11:45:05,901 CRITICAL PMMUtility exception:
Subprocess <subprocess[22786] '/usr/local/psa/admin/bin/migration-handler --migration-get-objects-list 20120925114307959'> was finished with exit code 1
== STDOUT ====================
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>1001</errcode>
<errmsg>Runtime error in migration handler:
&lt;class 'xml.sax._exceptions.SAXParseException'&gt; /usr/local/psa/PMM/msessions/20120925114307959/dump.xml:2035:42: not well-formed (invalid token)
Traceback (most recent call last):
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 1682, in main
data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 1481, in migration_get_objects_list
return MigrationHandlerActionRunner(MigrationGetObjectsListAction, agent_to_use, migration_session_id).doActivity()
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 100, in doActivity
result = self.processor.doActivity()
File "/usr/local/psa/admin/share/migration-handler/migration_handler.py", line 344, in doActivity
objects_list_object = service.getObjectsList(self.__agent_to_use, agent_dir)
File "/usr/local/psa/admin/share/migration-handler/pmm_migr_remote_service_impl.py", line 112, in getObjectsList
objects_list = self.makeObjectsListFromDump(agent_name)
File "/usr/local/psa/admin/share/migration-handler/pmm_migr_remote_service_impl.py", line 122, in makeObjectsListFromDump
parser.parse(dump_path)
File "/usr/lib64/python2.6/xml/sax/expatreader.py", line 107, in parse
xmlreader.IncrementalParser.parse(self, source)
File "/usr/lib64/python2.6/xml/sax/xmlreader.py", line 123, in parse
self.feed(buffer)
File "/usr/lib64/python2.6/xml/sax/expatreader.py", line 211, in feed
self._err_handler.fatalError(exc)
File "/usr/lib64/python2.6/xml/sax/handler.py", line 38, in fatalError
raise exception
SAXParseException: /usr/local/psa/PMM/msessions/20120925114307959/dump.xml:2035:42: not well-formed (invalid token)
</errmsg>
</response>

== STDERR ====================

Traceback (most recent call last):
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 2250, in main
data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 2152, in migration_get_objects_list
return ActionRunner(MigrationGetObjectsListAction, migration_task_description, migration_session_id).doActivity()
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 156, in doActivity
result = self.processor.doActivity()
File "/usr/local/psa/admin/share/pmmcli/pmmcli.py", line 1661, in doActivity
return pmm_migration_handler.MigrationHandler.migrationGetObjectsList( self.__migration_session_id ,self.__agent_to_use.getValueOf_() )
File "/usr/local/psa/admin/share/pmmcli/pmm_migration_handler.py", line 211, in migrationGetObjectsList
return MigrationHandler.callMigrationHandlerWithResponse('--migration-get-objects-list', session_id = migration_session_id, input_str = agent_to_use)
File "/usr/local/psa/admin/share/pmmcli/pmm_migration_handler.py", line 511, in callMigrationHandlerWithResponse
raise PMMUtilityException('migration_handler', x)
PMMUtilityException: migration_handler was finished with exit code 1

22785: 2012-09-25 11:45:05,901 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>1000</errcode>
<errmsg>pmm utility 'migration_handler' raised an exception. Error code is: 1
See pmmcli.log to find out detailed information on this</errmsg>
</response>

An idea ?

 

[IgorG]

http://kb.parallels.com/113586

 

[ErwanG]

Thank you Igor but i don't find result about my error.

'xml.sax._exceptions.SAXParseException'...dump.xml:2035:42: not well-formed (invalid token)

 

[IgorG]

I think that issue caused due to presence of special symbols in the passwords for users.

==
'xml.sax._exceptions.SAXParseException'...dump.xml :2035:42: not well-formed (invalid token)
==

The above error indicates that there is parsing exception on line number 2035 and the binary symbol is 42. You can try to validate "/usr/local/psa/PMM/msessions/201209xxxxxxxxx/dump.xml" with something like:

# xmllint --schema /usr/local/psa/PMM/plesk.xsd /usr/local/psa/PMM/msessions/201209xxxxxxxxx/dump.xml --noout

Most probably you will see something like:

dump.xml:2035: parser error : Input is not proper UTF-8, indicate encoding !
Bytes: 0xAE 0xEF 0xF7 0xBD
<password type="plain">פui®ï÷½;óÀ]ÚHµ</password>