• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Problem with using Backup-Function with private FTP-Server

E

expone

Guest
Hi!

I have an private ftp-server (BFTP).
Since I got this for the backup function to use, makes Plesk problems.

When I clicking on Backup-Icon of a Customer, plesk is loading few minutes and cancel loading with message "
Please wait while retrieving information about FTP repository". But no time brings improvement.

The FTP Server ist on a german ADSL2+ Connection (16.000 kbit Download; 1.024 kbit Upload). The access is completly possible when i connect via SHell-FTP-CLient of my Plesk-Server.

Whats the probleme and what can i do to fix them?
 
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