probleme with plesk backup manager

[rouanetc]

hello i'm french

sorry for my english !


i have this message when i open plesk backup manager :

ERROR: PleskPMMResponseException

Failed to parse response. Reason: Failed to read data from stream Process output:

0: PMMConnector.php:537
PMMConnector->getResponse(object of type StreamXMLReader)
1: PMMConnector.php:63
PMMConnector->getDumpList(object of type PMMDumpsStorageCredentials, object of type PMMObjectSpecification)
2: BackupLocalRepositoryList.php:17
BackupLocalRepositoryList->fetchBackupLocalRepositoryList()
3: class.cList.php3:99
cList->fetchList()
4: class.cList.php3:118
cList->init()
5: backup.abstract-repository.php:46
__backup__abstract_repository->accessItemsList(string 'GET', NULL null)
6: backup.abstract-repository.php:26
__backup__abstract_repository->accessItem(string 'GET', NULL null)
7: UIPointer.php:596
UIPointer->access(string 'GET')
8: plesk.php:38

have you seen this ?

have you a fix ?

because i can't save my server and 34 domains of my client ...

 

[IgorG]

This problem already discussed in this thread and still under developer's investigation.

 

[IgorG]

If you see in /var/log/sw-cp-server/error.log related errors like:

>>​ImportError: /usr/lib64/python2.6/site-packages/libxml2mod.so: undefined symbol: >>xmlSchemaValidCtxtGetParserCtxt

libxml2mod.so is from 'libxml2-python' and depends on 'libxml2' package.

Reinstall 'libxml2' package.

If you see errors like:

>>​ImportError: No module named encodings.idna

Reinstall 'python' package.