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Hello,
I'm a beginner and don't normally run Linux servers. Problem is: I've got a server running Ubuntu 14.04 that I have to migrate to a new server which is running Debian 7. My only goal is to save and migrate the data from the old server that will get deleted after (so even if I break something that won't matter).
Both servers are running Plesk 12.5.
From the Info log:
I have attached the relevant parts if the Debug Log as well.
Is there anyone who knows what my problem is? Can anybody help me? I've tried everything that I found on the Plesk forums and kb.plesk.com.
Thank you!
I'm a beginner and don't normally run Linux servers. Problem is: I've got a server running Ubuntu 14.04 that I have to migrate to a new server which is running Debian 7. My only goal is to save and migrate the data from the old server that will get deleted after (so even if I break something that won't matter).
Both servers are running Plesk 12.5.
From the Info log:
Code:
That is a critical error, migration was stopped.
[2016-09-25 23:32:07][INFO] START: Check connections
[2016-09-25 23:32:10][INFO] FINISH: Check connections
[2016-09-25 23:32:10][INFO] Check migration compatibility of source and target Plesk versions
[2016-09-25 23:32:10][INFO] Check that all required components are installed on source Plesk
[2016-09-25 23:32:10][INFO] START: Fetch basic information about resellers, clients and domains data from source servers
[2016-09-25 23:32:10][INFO] Deploy migration agent to 'my.ip.my.ip'
[2016-09-25 23:32:11][ERROR] Failed to fetch basic information about resellers, clients and domains data from source servers
Cause: Command execution failed on the local server with non-zero exit code.
command: rsync -l --chmod=Fu=r,Du=rwx,go= -e 'ssh -i /usr/local/psa/var/modules/panel-migrator/sessions/20160924212714/ssh-keys/id_dsa.my.ip.my.ip -p 22 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no' /usr/local/psa/var/modules/panel-migrator/sessions/20160924212714/ssh_upload.1 [email protected]:/tmp/plesk_panel_migrator/version
exit code: 255
stdout:
stderr: Permission denied (publickey,password).
rsync: connection unexpectedly closed (0 bytes received so far) [sender]
rsync error: unexplained error (code 255) at io.c(605) [sender=3.0.9]
That is a critical error, migration was stopped.I have attached the relevant parts if the Debug Log as well.
Is there anyone who knows what my problem is? Can anybody help me? I've tried everything that I found on the Plesk forums and kb.plesk.com.
Thank you!
