problems with named, Plesk 7.5.4

[zname]

I have a serious problems with Plesk 7.5.4 on Fedore Core 3. Plesk was installed on a clean FC3 server with auto install script.

Please advice with the following problems:

1. During installation Plesk couldn't start named
2. From web interface shows the following error:

ERROR
Unable to make action: Unable to manage service by dnsmng: dnsmng: Service named failed to start
0: /usr/local/psa/admin/htdocs/server/restart_services.php:28 psaerror(string "Unable to make action: Unable to manage service by dnsmng: dnsmng: Service named failed to start")

From /var/log/messages:

Aug 26 15:27:16 localhost named[9630]: starting BIND 9.2.5 -u named -c /etc/named.conf -u named -t /var/named/run-root
Aug 26 15:27:16 localhost named[9630]: using 1 CPU
Aug 26 15:27:16 localhost named[9630]: loading configuration from '/etc/named.conf'
Aug 26 15:27:16 localhost named[9630]: listening on IPv4 interface lo, 127.0.0.1#53
Aug 26 15:27:16 localhost named[9630]: listening on IPv4 interface eth0, 192.168.1.33#53
Aug 26 15:27:16 localhost named[9630]: command channel listening on 127.0.0.1#953
Aug 26 15:27:16 localhost kernel: audit(1125084436.100:0): avc: denied { read } for pid=9631 exe=/usr/sbin/named name=random dev=dm-0 ino=1504912 scontext=root:system_r:named_t tcontext=rootbject_r:named_zone_t tclass=chr_file
Aug 26 15:27:16 localhost named[9630]: could not open entropy source /dev/random: permission denied
Aug 26 15:27:16 localhost named[9630]: couldn't open pid file '/var/run/named/named.pid': Permission denied
Aug 26 15:27:16 localhost named[9630]: exiting (due to early fatal error)
Aug 26 15:27:16 localhost named: named startup failed

 

[jamesyeeoc]

Have you checked to see if the named.pid is actually in /var/run/named/ ?

I would think it would be at:

/var/named/run-root/var/run/named/named.pid

Since the log shows it trying to start with these parameters:

starting BIND 9.2.5 -u named -c /etc/named.conf -u named -t /var/named/run-root

which is the path Plesk has used for quite some time.

Also check the ownership uid/gid, should be named/named on all those dirs & files

The error about no entropy source is no big deal.

 

[phoenixisp]

I had the exact same thing on a box last night. My problem was in the network settings in /etc/sysconfig/network-scripts/ifcfg-eth0. The upgrade did some wierd things to that file. Once I fixed them, and restarted named all was well.

 

[Daracne]

I had the same problem happen to me the other night. Fixed the problem by reinstalling the bind packages. Works like a charm now.

 

[jackercrack]

Hi all,
I'm having the exact same issue as above and wonder if someone could walk me through fixing it.

I did an up2date -u followed by an autoupdate pf plask from 7.5.3 to 7.5.4

I didn't realize that named wasn't starting until hours later so I don't know what broke it...but this is what I get in my log.

Feb 16 08:02:46 www named[1281]: starting BIND 9.2.4 -u named -c /etc/named.conf -u named -t /var/named/run-root
Feb 16 08:02:46 www named[1281]: using 1 CPU
Feb 16 08:02:46 www named[1281]: loading configuration from '/etc/named.conf'
Feb 16 08:02:46 www named[1281]: no IPv6 interfaces found
Feb 16 08:02:46 www named[1281]: listening on IPv4 interface lo, 127.0.0.1#53
Feb 16 08:02:46 www named[1281]: listening on IPv4 interface eth0, XXX.XXX.XXX.XXX#53
Feb 16 08:02:46 www named[1281]: listening on IPv4 interface eth0:1, XXX.XXX.XXX.XXX#53
Feb 16 08:02:46 www named[1281]: listening on IPv4 interface eth0:2, XXX.XXX.XXX.XXX#53
Feb 16 08:02:46 www named[1281]: listening on IPv4 interface eth0:3, XXX.XXX.XXX.XXX#53
Feb 16 08:02:46 www named[1281]: command channel listening on 127.0.0.1#953
Feb 16 08:02:46 www named[1281]: couldn't open pid file '/var/run/named.pid': Permission denied
Feb 16 08:02:46 www named[1281]: exiting (due to early fatal error)
Feb 16 08:02:46 www named: named startup failed

I've been working on this for about 30 hours so at some point I think I've tried everything. I'm pretty sure that premissions and symlinks are all good.

I've tried removing the bind-libs with rpm -e and then using up2date to reinstall them.

This didn't help.

I also checked out my ifcfg-eth0 script and it looks ok.

Any ideas?

Was reinstalling bind through up2date the right thing to do? Or does plesk of it's own bind packages...if so where to I get them and how to I go about installing them. sorry if this isn't the right info you need...just let me know...I've been at this for 30 hours...so i'm a bit dinghy...:0

Thanks in advance for any help.

 

[jwilf]

I found a solution

I had this problem after upgrading from 7.5.1 to 7.5.2. As the log message suggests it turned out to be file permissions. This fixed it:

chown -R named:named /var/named/run-root/var

James