Problems with webmail

[Peter Enoch]

Hello

I have just installed Plesk 6.5.2 for Windows on a Windows 2003 standard edition server. It looks like everything is working fine but webmail! ?

If I try to connect to: http://webmail.xxx.com in a web browser i'm prompted for username and password. Here I write [email protected] in the username field and the password in the password field and press OK. But i'm not allowed in, i'm prompted again for username and password!!

POP3 and SMTP with Outlook or Outlook Express is working fine with the username and password, what is the problem??

Please help

 

[MattR@]

The webmail only needs the e-mail prefix as the username, IE: info and not [email protected].

 

[Peter Enoch]

It dosn't work..

What would be the idea of using only hch as the logon username with the webmail interface and [email protected] in POP3 ?

 

[MattR@]

To be honest, I think it's a bit of a dumb way of doing it, telling clients they must use the full login for POP3 and must only use the prefix for the Webmail but I know this is the only way it will work on our machines. Not sure what could be causing your login error.

 

[Peter Enoch]

You are running version 6.5 for windows??

It stills says that the username and password is incorrect!

I type hch in the username and the password in the password field...

 

[MattR@]

Yes I can confirm on 6.5.2 for windows to login to horde requires the prefix only IE info while POP3 Mailenable requires [email protected], I'm not sure why yours isn't working, it sounds like the formatting is correct,.