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Properly activate a customer for a Plesk account

Discussion in 'Plesk 11.x for Linux' started by BCurrier, Jul 27, 2012.

  1. BCurrier

    BCurrier Guest

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    Hello,
    I am wondering how to properly activate a customer for a plesk/web account and the process for billing.
    I am aware most of it is automated, but wanted to have a how-to, and know how the self-serve signup happens.
    Thank you in advance for your time.
     
  2. abdi

    abdi Platinum Pleskian

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    Do you already have a billing application you going to use or you plan to use the plesk billing app?
     
  3. EugeneL

    EugeneL Regular Pleskian

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    Hello,

    Typically the workflow is the following:
    1. You need to set up service plans and online store in CBM - this is what you offer to your customers.
    2. Your customers buy products in store, pay and CBM starts provisioning to Plesk. Depending on settings in CBM>All Settings>Fraud Prevention Policy you may need to approve new orders manually or they will be processed automatically.
    3. Once order is approved and payment is received, CBM does a number of API alls to Plesk in background to create a hosting subscription there. After that customer receives an e-mail with access credentials.

    You can look at video utorial about this theme - go to http://www.parallels.com/products/plesk/tutorials/ and find there tutorial "Business Manager: Overview of the Ordering Process"
     
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