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Properly activate a customer for a Plesk account

B

BCurrier

Guest
Hello,
I am wondering how to properly activate a customer for a plesk/web account and the process for billing.
I am aware most of it is automated, but wanted to have a how-to, and know how the self-serve signup happens.
Thank you in advance for your time.
 
Do you already have a billing application you going to use or you plan to use the plesk billing app?
 
Hello,

Typically the workflow is the following:
1. You need to set up service plans and online store in CBM - this is what you offer to your customers.
2. Your customers buy products in store, pay and CBM starts provisioning to Plesk. Depending on settings in CBM>All Settings>Fraud Prevention Policy you may need to approve new orders manually or they will be processed automatically.
3. Once order is approved and payment is received, CBM does a number of API alls to Plesk in background to create a hosting subscription there. After that customer receives an e-mail with access credentials.

You can look at video utorial about this theme - go to http://www.parallels.com/products/plesk/tutorials/ and find there tutorial "Business Manager: Overview of the Ordering Process"
 
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