Username:
TITLE
Protocol overview finds nothing, when search string is not found on current day
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian, 18.0.52 Update #3, Ubuntu 18.04.6 LTS, x64
PROBLEM DESCRIPTION
The protocol overview (maybe it's called differently, I translated it from the German version) under Tools & Settings (I tested it with the e-mail protocols), does not find a search string when this string is not found on the current day, but exists on older days (I did not set any date filter).
When it's found today, I also see all the old entries from the days before, so the old days should also be found when there is no corresponding entry on the current day.
When I filter the date to a day where the string can be found, it works, of course.
STEPS TO REPRODUCE
Go to the e-mail protocol overview. Do not filter for the date. Search for a string which you know can be found yesterday, but not today.
ACTUAL RESULT
No results found.
EXPECTED RESULT
Find all available log entries with that given search string. Otherwise the search would be useless, because I have to know the date for the entry I'm searching.
ANY ADDITIONAL INFORMATION
I know that my OS is EOL and I cannot install any additional Plesk updates, but this bug was there when it was not EOL and is definitely still there.
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug
TITLE
Protocol overview finds nothing, when search string is not found on current day
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Plesk Obsidian, 18.0.52 Update #3, Ubuntu 18.04.6 LTS, x64
PROBLEM DESCRIPTION
The protocol overview (maybe it's called differently, I translated it from the German version) under Tools & Settings (I tested it with the e-mail protocols), does not find a search string when this string is not found on the current day, but exists on older days (I did not set any date filter).
When it's found today, I also see all the old entries from the days before, so the old days should also be found when there is no corresponding entry on the current day.
When I filter the date to a day where the string can be found, it works, of course.
STEPS TO REPRODUCE
Go to the e-mail protocol overview. Do not filter for the date. Search for a string which you know can be found yesterday, but not today.
ACTUAL RESULT
No results found.
EXPECTED RESULT
Find all available log entries with that given search string. Otherwise the search would be useless, because I have to know the date for the entry I'm searching.
ANY ADDITIONAL INFORMATION
I know that my OS is EOL and I cannot install any additional Plesk updates, but this bug was there when it was not EOL and is definitely still there.
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug