PSA init script doesn't know mysql

[Wikibear]

I use OpenSuSE with mysql community version. Today i have updated the server via zypper. MySQL get a new update. Thereafter psa don't start mysql via daemon. Look at this:

Stopping psa... done
Plesk: Stopping Mail Server... done
Stopping mailer service... not installed
Stopping sw-cp-server service... done
Stopping mysql service... not installed
Stopping postgresql service... not installed
Stopping spamd service... done
Stopping drwebd service... not installed
Stopping tomcat-jsvc service... not installed
Stopping apache2 service... not installed

How can i fix this? MySQL Service is installed and is working also.

 

[IgorG]

What is your Plesk version? Have you tried bootstrapper repair procedure?

 

[Wikibear]

12.0.18 SuSE 13.1 1200150615.11

get this error:

START Bootstrapper 12.0.18 repair AT Mon Jul 13 20:26:51 CEST 2015

**** Product repair started.

===> Checking for previous installation ... found.
Started bootstrapper repair procedure. This may take a while.
Certain actions may be skipped if not applicable.


ERROR while trying to detect MySQL service name
Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_repair .log), fix and try again


**** Product repair failed.

***** problem report *****
ERROR while trying to detect MySQL service name
Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_repair .log), fix and try again
STOP Bootstrapper 12.0.18 repair AT Mon Jul 13 20:26:53 CEST 2015

psa.conf:

# MySQL
MYSQL_VAR_D /var/lib/mysql
MYSQL_BIN_D /usr/bin
MYSQL_SOCKET /var/run/mysql/mysql.sock

And exactly all path are set well.

Manual start works well.

 

[IgorG]

Maybe you have installed unsupported MySQL version?

http://download1.parallels.com/Ples....0-for-linux-installation-upgrade-info.html#6

 

[Wikibear]

No, i have updated the server with normal commands like i do since years after this update, Plesk Script doesn't work with mysql.

Database server version 5.5.44
Database server type MySQL
Use this server as default for MySQL Yes

This is my server version actually.

What can i do to solve this problem?

 

[IgorG]

I can only recommend to create a request to support team to do in-depth investigation to find the reason and to fix it. Please create a ticket to support at https://www.odin.com/support/request/ .
You may have free support, please check what kind of Plesk license you use for available support options at http://kb.odin.com/en/121580 .
If there’s no free support in your case, you can order Plesk per-incident support at http://www.odin.com/support/buy-support/ Support team will contact you as soon as purchase is processed, and they will do the best to resolve it.
If it is found that your problem was caused by product bug w/o available solution or workaround from Odin, then your purchase will be re-funded.