qmail - Not_allowed_to_perform_deliveries_as_root

[santosh_n]

I got the "not allowed to perform deliveries as root" error on Plesk 7.5.4 a couple of days back. I hadn't done any recent updates or changes to the server that I can think of that could cause this.

I submitted a ticket to the hosting company and they thought it may help to update to Plesk 8.0.1. They updated it to Plesk 8.0.1 but even after the update I continue to get this error in the logs and all email is simply getting queued and not delivered.

Can anyone provide any pointers on how to resolve this? Thanks.

 

[santosh_n]

And this is the output of "ps -ef qmail".

root 25459 1 0 11:07 ? 00:00:02 /usr/bin/spamd --username=popuser --daemonize --helper-home-dir=/var/qmail --max-children 5 --create-prefs --nouser-config --virtual-config-dir=/var/qmail/mailnames/%d/%l/.spamassassin --pidfile=/var/run/spamd/spamd_full.pid --socketpath=/tmp/spamd_full.sock

root 25631 1 0 11:07 ? 00:00:02 /usr/bin/spamd --username=popuser --daemonize --helper-home-dir=/var/qmail --max-children 5 --create-prefs --nouser-config --virtual-config-dir=/var/qmail/mailnames/%d/%l/.spamassassin --pidfile=/var/run/spamd/spamd_light.pid --socketpath=/tmp/spamd_light.sock --siteconfi

qmails 27323 1 0 14:54 ? 00:00:14 qmail-send

qmaill 27324 27323 0 14:54 ? 00:00:07 splogger qmail

root 27325 27323 0 14:54 ? 00:00:13 qmail-lspawn ./Maildir/

qmailr 27326 27323 0 14:54 ? 00:00:00 qmail-rspawn

qmailq 27328 27323 0 14:54 ? 00:00:00 qmail-clean

qmaild 3975 22897 0 15:05 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 5972 22897 0 15:07 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 9982 22897 0 15:08 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 10331 22897 0 15:09 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 13471 22897 0 15:11 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 14628 22897 0 15:12 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 16449 22897 0 15:14 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 16450 22897 0 15:14 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 16953 22897 0 15:14 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 17456 22897 0 15:15 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 19866 22897 0 15:17 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 21917 22897 0 15:19 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

drweb 22015 21917 0 15:19 ? 00:00:00 bin/qmail-queue

qmaild 25402 22897 0 15:23 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 25599 22897 0 15:24 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 25848 22897 0 15:24 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

root 26036 22897 0 15:24 ? 00:00:00 tcp-env /var/qmail/bin/relaylock /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

root 26048 22897 0 15:24 ? 00:00:00 tcp-env /var/qmail/bin/relaylock /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

root 26148 22897 0 15:24 ? 00:00:00 tcp-env /var/qmail/bin/relaylock /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

root 26180 22897 0 15:24 ? 00:00:00 tcp-env /var/qmail/bin/relaylock /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

root 26225 22897 0 15:24 ? 00:00:00 tcp-env /var/qmail/bin/relaylock /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

root 26274 22897 0 15:24 ? 00:00:00 tcp-env /var/qmail/bin/relaylock /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

drweb 26282 25848 0 15:24 ? 00:00:00 bin/qmail-queue

root 26298 22897 0 15:25 ? 00:00:00 tcp-env /var/qmail/bin/relaylock /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 26299 22897 0 15:25 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

root 26321 22897 0 15:25 ? 00:00:00 tcp-env /var/qmail/bin/relaylock /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

qmaild 26333 22897 1 15:25 ? 00:00:00 /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

root 26369 22897 0 15:25 ? 00:00:00 tcp-env /var/qmail/bin/relaylock /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

root 26371 22897 0 15:25 ? 00:00:00 tcp-env /var/qmail/bin/relaylock /var/qmail/bin/qmail-smtpd /var/qmail/bin/smtp_auth /var/qmail/bin/true /var/qmail/bin/cmd5checkpw /var/qmail/bin/true

root 26373 24885 0 15:25 pts/1 00:00:00 grep qmail