Ras and Plesk firewall

[chainy]

HI
i am having a problem using the firewall in plesk. i installed the remote access ont osystem as stated by documentaion for firewall to work, but the when i go to ip addresses in 7.5 for windows it is still greyed out and i am unable to enable it. Nothing i seem to do works can anybody help me ? i noticed on one of the posts that there is an issue if you do not have service pack 1 installed but my system is all up to date.

 

[jbinette]

I got the same problem , now in windows , Windows Firewall is working , but the Firewall icon in plesk is always grey.... if anyone know how fix that , please help us...

Thank

Jonathan

 

[chainy]

Jonathan have you had a problem finding any info or getting any replies by email from swsoft? I mean ok the documetation explains a lot about the product but for troubleshooting its dia. and ive tried searching everywhere! and found nothing. ive sent emails but dont get a reply not even to say that they recieved it. So i used the support button in plesk panel and bingo with in 3hrs got reply asking me to fill in form for them to access the system for $150 per hr which might be ok for a big hosting serviece but to expensive for me. They took me money quick enough. I can not an get answer to any questions i have which i think is pretty poor set up.

 

[jbinette]

Chainy , i have found the problem , you need to install Windows SP1 before installing plesk software , and after that , the icon Firewall is not grey anymore ....

So if you want it , you need to re-install plesk.

Jonathan

 

[carlswart]

Jonathan, you are correct. One needs to install Windows 2003 Service Pack 1 (SP1). This is listed as a known problem by Sw-Soft's installation notes.

The problem that I ran into, is that Windows 2003 SP1 has not been officially released by Microsoft.

You can download the +-340MB Windows 2003 Service Pack 1 (SP1) Release Candidate 2 (RC2) from Microsoft's website.

There is however a notice posted on Microsoft's website saying: "This version of the software is intended only for installation in a test environment. We advise against installing and evaluating beta software on any production computers."

Since my servers are production systems, I can not risk installing W2K3 SP1 RC2.

I have accepted the fact and installed a 3rd party host based firewall.