• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Reason for "Unable to perform the sync."?

Bitpalast

Plesk addicted!
Plesk Guru
CentOS, Plesk 12.5.32

Lately when syncing service packages we see: "Unable to perform the sync."
No further details given.

We have tried to create a new service package and move accounts into that package, but syncing does not work there, either. Even when no changes are done to a package, the error still appears when saving the package definitions. It's been working before, no configuration changes were made meanwhile. Syncing only works if a package has not any accounts to it, but of course syncing does not make sense in that case.

Where can we find a more verbose error message? Does this function log a longer description of what could be the problem somewhere?
 
Back
Top