Resolved Received unexpected end-of-file from SFTP server

[jkility]

Good evening,

I've started working with Plex however I'm currently having an issue accessing FTP. I've tried connecting to SFTP & get the following error: "Received unexpected end-of-file from SFTP server".

When connecting to FTP I get the following error: "
Status: Connection attempt failed with "ETIMEDOUT - Connection attempt timed out".
Error: Could not connect to server"

I've followed the guide to try & fix the end-of-file issue by rebuilding the CHROOT Template & that has not worked. Reset root password
Created a new FTP account however no success
Reset the server but no success.

Strange thing is though, it initially worked for a few minutes & then stopped working & coming up with this error.

Any assistance would be appreciated!

 

[IgorG]

Have you seen this KB article?

Unable to log in via SFTP: Received unexpected end-of-file from SFTP server

 

[jkility]

Hi IgorG - Apologies for not making it as clear,

Yes I have looked at that KB and tried to rebuild the CHRoot however it did not work.

 

[jkility]

Got it working in the end.

Followed this: https://www.thegeekstuff.com/2012/03/chroot-sftp-setup/

Essentially I had not set the "Access to the server over SSH", it was just set to Forbiddon. Set that & FTP started working!

 

[natuja]

Hi, This article doesn't exist anymore. Was it deleted or moved to another URL?

 

[natuja]

Have you seen this KB article?

Unable to log in via SFTP: Received unexpected end-of-file from SFTP server

Hi, This article doesn't exist anymore. Was it deleted or moved to another URL?

 

[natuja]

Still couldn't find the article.

 

[IgorG]

Still couldn't find the article.

Please get in touch with Plesk Support Team in this case. They are responsible for KB articles and publishing them.

 

[pablosavigne]

URL Updated https://support.plesk.com/hc/en-us/...eived-unexpected-end-of-file-from-SFTP-server

 

[mikei]

It can be firewall or network restrictions. Check if there are any firewall or network restrictions that are blocking the connection to the FTP server. You may need to temporarily disable the firewall or add an exception to your firewall settings.