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I recently needed to redirect mail from info @ example.com to xyz @ example.com. Both mailboxes are on my VPS.
I created a new mail name of 'info' without a password, or control panel access, or a mailbox. I then enabled 'redirect' for the name and entered 'xyz' for the address.
This works fine, however... when I tried the same procedure to redirect mail to an external mail account on another server, it didn't work at all.
To get the redirect function to function, I found I had to add a password and tick the CP access box for the mail name. I suspect you should do this anyway, but it is not a requirement and it caused problems for me.
HTH
I created a new mail name of 'info' without a password, or control panel access, or a mailbox. I then enabled 'redirect' for the name and entered 'xyz' for the address.
This works fine, however... when I tried the same procedure to redirect mail to an external mail account on another server, it didn't work at all.
To get the redirect function to function, I found I had to add a password and tick the CP access box for the mail name. I suspect you should do this anyway, but it is not a requirement and it caused problems for me.
HTH
