• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Issue remote backup in google drive

The issue is known as ID [PPS-13866] and [EXT-4317], but unfortunately it is completely a Google issue. If their systems deem traffic to be illegimitate, the only solution for you will be to experiment with the above mentioned

[ext-google-drive-backup]
RequestTimeout = 300
ConnectionTimeout = 15
MaxResumeAttempts = 15
MaxResumeFailures = 15
PauseBetweenAttempts = 40

entries. It is recommended to play with the Resume values and the pause between attempts. Do longer pauses and increase the resume attempts. There is nothing else that can be done from the user side, because the control over what Google allows and what it does not is alone with Google. If this does not work, you should consider switching the storage provider.
 
@feronimo1 Plesk is not the cause, hence it cannot provide a solution. Plesk cannot unblock something for you that is blocked on Google's side.
İt's just working 17gb, 25gb and 40gb site but not working on 190gb website.

Unable to create the remote backup: Transport error: Extension transport: ext://google-drive-backup/subscription/13/: Google Drive returns an error. Please try repeating the operation later. The error details: <!DOCTYPE html> <html lang=en> <meta charset=utf-8> <meta name=viewport content="initial-scale=1, minimum-scale=1, width=device-width"> <title>Error 502 (Server Error)!!1</title> <style> *{margin:0;padding:0}html,code{font:15px/22px arial,sans-serif}html{background:#fff;color:#222;padding:15px}body{margin:7% auto 0;max-width:390px;min-height:180px;padding:30px 0 15px}* > body{background:url(//www.google.com/images/errors/robot.png) 100% 5px no-repeat;padding-right:205px}p{margin:11px 0 22px;overflow:hidden}ins{color:#777;text-decoration:none}a img{border:0}@media screen and (max-width:772px){body{background:none;margin-top:0;max-width:none;padding-right:0}}#logo{background:url(//www.google.com/images/branding/googlelogo/1x/googlelogo_color_150x54dp.png) no-repeat;margin-left:-5px}@media only screen and (min-resolution:192dpi){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat 0% 0%/100% 100%;-moz-border-image:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) 0}}@media only screen and (-webkit-min-device-pixel-ratio:2){#logo{background:url(//www.google.com/images/branding/googlelogo/2x/googlelogo_color_150x54dp.png) no-repeat;-webkit-background-size:100% 100%}}#logo{display:inline-block;height:54px;width:150px} </style> <a href=//www.google.com/><span id=logo aria-label=Google></span></a> <p><b>502.</b> <ins>That’s an error.</ins> <p>The server encountered a temporary error and could not complete your request.<p>Please try again in 30 seconds. <ins>That’s all we know.</ins>
 
The HTML that is logged is a page generated by Google. I suggest referring the case to them. Plesk has no influence on what Google servers do.
 
Back
Top