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Resolved Remote connection to database refused

zakaria

Basic Pleskian
Server operating system version
Debian 10.12
Plesk version and microupdate number
Plesk Obsidian 18.0.44 Update #3
Hi, hope everyone is doing well

I have a problem connecting remotely to a database on the server
the connection is refused, so I guess I'm not using the correct info
but I am not sure how is it possible since I got this info by going to Databases for that domain go to the needed database and clicked on Connection Info

what could I be missing

Dbeaver.PNGe
 
Can you open a telnet session from the remote location to the server on port 3306?

telnet <servername> 3306
 
No I can't, for <servername> I used the hostname then the server IP address

it says couldn't open connection to the host on port 3306: connect failed
 
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