• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

Removing Users

E

Eyenigma

Guest
I recently signed up for a Virtual Server running Plesk. To familiarize myself with the system, I played around in the control panel creating clients, domains, and the like. I have deleted everything with intentions of starting anew.

But... now when I create the Client > Domain for real, I receive an error when creating the user name for the site:


Error: Unable to update hosting preferences: User <name> already exists. User <name> already exists.


I imagine this is due to a lingering database of users left over. How can I remove them and start fresh? I don't see any option for this in the control panel. From what I've read, it looks like I need to do SSH access? Is this right?
 
Back
Top