• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Removing Users

E

Eyenigma

Guest
I recently signed up for a Virtual Server running Plesk. To familiarize myself with the system, I played around in the control panel creating clients, domains, and the like. I have deleted everything with intentions of starting anew.

But... now when I create the Client > Domain for real, I receive an error when creating the user name for the site:


Error: Unable to update hosting preferences: User <name> already exists. User <name> already exists.


I imagine this is due to a lingering database of users left over. How can I remove them and start fresh? I don't see any option for this in the control panel. From what I've read, it looks like I need to do SSH access? Is this right?
 
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