• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Removing Users

E

Eyenigma

Guest
I recently signed up for a Virtual Server running Plesk. To familiarize myself with the system, I played around in the control panel creating clients, domains, and the like. I have deleted everything with intentions of starting anew.

But... now when I create the Client > Domain for real, I receive an error when creating the user name for the site:


Error: Unable to update hosting preferences: User <name> already exists. User <name> already exists.


I imagine this is due to a lingering database of users left over. How can I remove them and start fresh? I don't see any option for this in the control panel. From what I've read, it looks like I need to do SSH access? Is this right?
 
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