LordReaper
New Pleskian
- Server operating system version
- 20.04
- Plesk version and microupdate number
- 18.0.58.2
So today the server was very busy and started updates right on the middle of the day. My customer called me and i tried to find out what happened to the server. So i tried to login in plesk but it was not possible. It always said my pw for admin was wrong. So first i generated a login link. I logged in and tried to set a new password. But on the gui the old password was wrong again. So i tried to set a new password on the shell as described here: https://support.plesk.com/hc/en-us/...o-get-reset-lost-Plesk-Administrator-password
The problem is, when i try to set a new password it says: "The Plesk administrator password cannot be changed until the server cloning is finished." When i check the status with plesk bin cloning -s it says 1 so there is a cloning in progress. I thought ok maybe it will finish later and i can set the password. But now its been 6 hours. The server is idling around when i check in top. I restarted the server several times. But i still cannot set the password. What can i do to set a new password? Can i stop the server from cloning? Is there a way to see how far the clone is? On the other hand i dont understand why my admin password is wrong. No one changed it.
Greetings
The problem is, when i try to set a new password it says: "The Plesk administrator password cannot be changed until the server cloning is finished." When i check the status with plesk bin cloning -s it says 1 so there is a cloning in progress. I thought ok maybe it will finish later and i can set the password. But now its been 6 hours. The server is idling around when i check in top. I restarted the server several times. But i still cannot set the password. What can i do to set a new password? Can i stop the server from cloning? Is there a way to see how far the clone is? On the other hand i dont understand why my admin password is wrong. No one changed it.
Greetings