restore server

[jmironet]

Hello

I have a problem with restore server, I haver two servers with parallels plesk, one is in production and another backup, but have a working web, every week-step backup and restore each other, but I have two weeks I get this error -1073741819 and for more information pmmcli.log .

I extract fracment of error, anyone can help me?

thanks

== STDERR ====================

3732: 2012-02-28 14:13:55,539 CRITICAL PMMUtility exception:
Subprocess <subprocess[1292] 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\php -dauto_prepend_file= C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\backup\\Conflicts\\Runner.php --fix-guids --restore-specification=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\rsessions\\20120228141350484\\restore.xml --restore-specification-out=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\rsessions\\20120228141350484\\restore.xml.tmp --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\rsessions\\20120228141350484'> was finished with exit code -1073741819
== STDOUT ====================

== STDERR ====================

Traceback (most recent call last):
File "C:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli\pmmcli.py", line 2179, in main
if sys.argv[1] == '--help':
File "C:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli\pmmcli.py", line 2022, in restore
dump_specification = sys.stdin.read()
File "C:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli\pmmcli.py", line 150, in doActivity
result = self.processor.doActivity()
File "C:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli\pmmcli.py", line 765, in doActivity
session.apply_base()
File "C:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli\pmmcli_session.py", line 333, in fixGuids
guids_fixed = pmm_conflict_detector.GuidsFixer.run(restore_specification, restore_specification_out, self.__session_path)
File "C:\Program Files (x86)\Parallels\Plesk\admin\share\pmmcli\pmm_conflict_detector.py", line 53, in run
raise PMMUtilityException('Guids Fixer', x)
PMMUtilityException: was finished with exit code -1073741819

3732: 2012-02-28 14:13:55,542 INFO Outgoing packet:
<?xml version="1.0" encoding="UTF-8"?>
<response>
<errcode>1000</errcode>
<errmsg>pmm utility 'Guids Fixer' raised an exception. Error code is: -1073741819
See pmmcli.log to find out detailed information on this</errmsg>
</response>

2308: 2012-02-28 14:13:56,637 DEBUG --> <pmmcli.GetDumpsListAction object at 0x022DD770>
2308: 2012-02-28 14:13:56,637 INFO stdin: <dump-list-query><dumps-storage-credentials storage-type="local"><root-dir>D:\backupLocalPlesk</root-dir></dumps-storage-credentials><object-specification type="server"/></dump-list-query>
2308: 2012-02-28 14:13:56,644 INFO Packet succesfully validated.
2308: 2012-02-28 14:13:56,647 DEBUG <pmmcli.ActionRunner object at 0x022DD470>: doActivity
2308: 2012-02-28 14:13:56,653 INFO Executing <subprocess[3592] 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\pmm-ras --get-dump-list --type=server --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\logs'>
2308: 2012-02-28 14:13:56,900 INFO Execution of <subprocess[3592] 'C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\pmm-ras --get-dump-list --type=server --session-path=C:\\Program Files (x86)\\Parallels\\Plesk\\PMM\\logs'> finished successfully.
2308: 2012-02-28 14:13:56,901 DEBUG <pmmcli.GetDumpsListAction object at 0x022DD770>: response
2308: 2012-02-28 14:13:56,903 INFO Outgoing packet:

 

[IgorG]

<errmsg>pmm utility 'Guids Fixer' raised an exception. Error code is: -1073741819
See pmmcli.log to find out detailed information on this</errmsg>

Do you have something useful and related in pmmcli.log ?