Restoring Backup File

[JoeBrick]

Hello,

I recently reprovisioned my server and prior to that I created a backup file in Plesk. I am now trying to upload the backup file and I keep getting this error:

Unable to upload 'backup_info_1308010806.xml.tgz' to server repository: The backup you are trying to import does not match the user type 'domain'

Any help with this would be greatly appreciated.

Thanks!

 

[IgorG]

What is version of your Plesk? AFAIR this issue (#124182) should be fixed in upcoming MU#10 for Plesk 11.5.30

 

[JoeBrick]

What is version of your Plesk? AFAIR this issue (#124182) should be fixed in upcoming MU#10 for Plesk 11.5.30

I believe I am running the most recent verison:

OS CentOS 6.4 (Final)
Panel version 11.0.9 Update #55, last updated at Aug 1, 2013 08:39 AM

I have an ecommerce site that I run on the server and really need to get it back up ASAP.

Any guidance on how to get the back up loaded would be awesome!

Thanks in advance.

 

[IgorG]

Why you can't upgrade to latest Plesk 11.5.30 version?