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Roundcube broken: "Table 'roundcubemail.session' doesn't exist"

kevang

New Pleskian
I recently uninstalled and reinstalled Roundcube on my Plesk 12.0.18 VPS, after screwing something up. But it doesn’t quite work yet. Instead of the Roundcube login screen, I get this error message:

DATABASE ERROR: CONNECTION FAILED!

Unable to connect to the database!
Please contact your server-administrator.

/var/log/plesk-roundcube/errors has, among other things, the error message "Table 'roundcubemail.session' doesn't exist".

I confirmed via phpMyAdmin that the [tt]roundcubemail[/tt] database seems to be empty except for the tables cache_shared and system.

What is the recommended way to restore the Roundcube tables/get Roundcube to work again?
 
Found a solution myself:
  1. Uninstall Roundcube via Plesk Autoinstaller
  2. Drop the MySQL database "roundcubemail"
  3. Install Roundcube via Plesk Autoinstaller
 
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