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Resolved Roundcube webmail shown default mailbox size

R

ralphyeung

New Pleskian
Server operating system version
CentOS Linux 7.9.2009
Plesk version and microupdate number
Plesk Obsidian v18.0.54_build1800230807.10
Is there anyway not letting roundcube webmail showing default mailbox size but just show the assigned mailbox size, as our client had assigned different mailbox size to different user.

Many thanks in advance for advice.
 

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Hi @ralphyeung, I could not reproduce the issue. For testing I set the mailbox size to 1 GB of 10 possible GB that the subscription allows. Then I opened Roundcube and hovered the mouse over the usage stats bar. It displayed 1023 MB free, which is correct, because there were some small mails in the box.
Could you please provide exact steps to reproduce the issue?
 
Dear Peter,

Thank you for your response.

I have resolved the issue by resetting the mailbox size of that particular account to default, then adjust the mailbox size again. I haven't test with other account yet, will get back to you once I have verified if such could resolve other accounts as well.

Anyway, thank you so much for your input.

Best regards,

Ralph
 
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