Roundcubemail table not backed up?

[Xav2c]

Hi,

Just to say that i have migrated a production environment (ppp11.5 to ppp11.5) using backup (not the migration assistant), and the roundcube users, and contacts where not transferred.
I have no time right now to try to reproduce the issue, but if it can help the devs improving... well, you're welcome

Cheers

 

[Nikolay.]

Trollface, FYI this is said in upgrade notes here:

Important: Roundcube’s internal database is not included in Panel backups. This means that customers’ settings for Roundcube, such as calendars or contacts, are not backed up.

 

[Xav2c]

Ok, sorry for missing that, is this feature coming sometimes? or is it purposely omitted?

 

[Sven L.]

Trollface, FYI this is said in upgrade notes here:

quite an oversight... i hope this gets added soon!

 

[Xav2c]

Yeah, since this morning i am dealing with explaining my customers that: "no there is no backup", and "no i did not see it coming", and "yes i am very sorry but they will have to enter again all their custom information"...
I know, and assume that this is 100% my fault, and in the meantime to prevent another issue i set up an automatic export of the roundcubemail table to a directory that is included in plesk's automatic ftp backup, just in case i forget, and to face possible disaster recovery.

But still, i indeed hope this is a feature the devs will add sooner or later