Runtime error when backing up some domains

[Matthew James]

Hi everyone,

Hope you can help here as I've been unable to find a solution so far.

When I backup certain domains, I get the following error:

<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error">
<object name="domain.dom" type="domain">
<message severity="error" code="msgtext">Runtime error: Unable to create dump: Can't use an undefined value as a HASH reference
</message>
</object>
</execution-result>

I think this is also stopping the main server backup from completing.

Does anybody know how I can fix this? It started yesterday when I added some new domains.

Thanks

 

[Matthew James]

This was solved in the end, it looked to be caused by an incorrectly formatted email address for one of the domains.