• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Resolved Scheduled Backup for Client runs even if deactivated

H9k

Regular Pleskian
A client activated a backup schedule with FTP upload.
However I noticed that it also was storing backups locally on the server.
So I deactivated the task. The weekly FTP backup does not happen anymore, but the daily local backup still does, and it is nowhere to be seen in the Plesk interface.
If I look at the BackupsScheduled table in the psa database, I have two entries for that client, one with obj_type client and one with obj_type domain. The one with type "client" remains active.
I now set active to false manually in the database...
Did I miss something or is this a bug?
Running latest Plesk 12.5.
 
Hello. This is not a bug. It seems your client created 2 tasks:
The first with obj_type = 'domain' - backups one of subscription belongs to the customer. This schedule is accessed from subscription's backup manager.
The second with obj_type = 'clients' - backups entire customer with all subscriptions belongs. This schedule is accessed from customer's backup manager you could find it by clicking on 'Log In as Customer' >> 'Account' >> 'Back Up My Account and Websites'.
Maybe you could be interested in this extension https://ext.plesk.com/packages/17ffcf2a-8e8f-4cb2-9265-1543ff530984-scheduled-backups-list it shows all scheduled backups tasks in one list.
 
Back
Top