Scheduled backups not working

[jorfermo]

Im having problems with scheduled backups.

They just dont work. After some seconds the task stops and there is no backup file.

It works when you run it manually.

This is the config file:
-----------------------------------------------------
<backup-config version="1.0">
<settings descriptions="Plesk Backup config for scheduler" batch-mode="true" stop-cp="false" stop-domains="false" dump-sinfo="true" file-name="E:\psa-8.2-BENABLO.psa" save-on-local-drive="true" override-file="false" dump-db="false" dump-mssql-script="true">
<notification to-email="[email protected]" from-email="[email protected]" subject="The Plesk Auto Backup notification" />
<exclusions>
<directories>
<directory>E:\vhosts</directory>
</directories>
</exclusions>
</settings>
</backup-config>
-----------------------------------------------------

This what appears on the log:
-----------------------------------------------------
Start new dump:
File: psa-8.2-BENABLO.psa
Description:
Stop CP: false
Stop Domains: false
Ignore Warnings: false
Dump domains content: true
Dump mailboxes content: true
Dump databases: false
Dump server info: true
Dump skins: false
Temporary folder: E:\phptemp
Files exclusion patterns:
Excluded directoires: E:\vhosts
------------------------------
Start: Starting Plesk control panel.
End: Starting Plesk control panel.
Start: Starting services of domains
End: Starting services of domains
-----------------------------------------------------

 

[jorfermo]

I'm also getting some errors in the event viewer but I don't know if they are related:

"Default Site Builder isn't specified

 

[sergius]

Hello jorfermo,

Thank you for the report.

Please download updated modules psabackup.dll, sbmng.exe and copy them to %plesk_bin%.
Please backup old modules before copying.

Any feedback is appreciated.

 

[jorfermo]

Hi Sergius.

Thanks for the answer.

Instead of upgrading those 2 files i upgraded to 8.3. It solved the issue.

Thanks again.