Issue Scheduled full Backup via Plesk Panel is not a full backup

[mw004]

Why scheduled full backup via Plesk Panel does not include all files and directories in httpddocs?

 

[IgorG]

Check Backup Settings of your Scheduled backup, especially the "Exclude specific files from the backup" option.

 

[mw004]

Nothing is excluded except emails! But the backup is not complete.

 

[IgorG]

What exactly was not included in the backup? More details?

 

[mw004]

What exactly was not included in the backup? More details?

Some files and directories from httpsdocs. And the full backup should archive everything. But they are gone ...

 

[IgorG]

Try to find more related details, error messages, etc in the backup log files: Plesk for Linux services logs and configuration files

 

[pleskpanel]

Some files and directories from httpsdocs. And the full backup should archive everything. But they are gone ...

There are a number of conditions under which a backup may not complete or may cause minor backup issues:

1. If disk space at the time of the backup is run is insufficient
2. A non-storage resource issue at the time of backup
3. File thrashing (i.e. files that change in the instant that the backup job and the actual zip process takes place)
4. If you have custom or unique permissions on files or directories that don't enable access to the backup job
5. If the files or directories are symbolic links

When you say "they are gone" do you mean that you removed the directories and your backups don't show them? It looks like you have a five day retention policy so if the directory in question was removed six days ago, it would not be expected behavior to see the removed directory in the backups for the last five days.

 

[Bitpalast]

Maybe the user means a different directory outside the /var/www/vhosts structure, because he is writing about "htttpddocs"?

 

[pleskpanel]

Maybe the user means a different directory outside the /var/www/vhosts structure, because he is writing about "htttpddocs"?

Excellent point - in which case that's not a built-in feature of Plesk backups (backing up arbitrary directories outside of the vhosts directory).

 

[IgorG]

because he is writing about "htttpddocs"?

I still think it was a typo

 

[mw004]

Everything is fine. There was a bug in unpacking the files. With another archiver, everything is fine.

By the way - in case of a backup error, where can I see what the problem is?

There is no error in this log

/var/log/plesk/PMM/backup-2021-05-04-01-22-02-624/backup.log