- Server operating system version
- centos
- Plesk version and microupdate number
- 18.0.43 Update #1
Having an issue with a few sites screenshots timing out on the call to Plesk Screenshot Service. It looked like cloudflare may have blocked their app with their bot fighting algorithm. Turned that off, whitelisted the Amazon ASN and even turned off cloudflare proxy, but the shots.plesk.com call still doesn't seem to want to go through. It times out with the "page cannot be loaded in 12 seconds" error message. The home page itself loads in about a second. It's only 3-4 sites out of 100+. Any ideas here?