Secure Your Sites Option missing from Plesk Panel

[DiogoR]

Hi.

I have an up-to-date server (Plesk 11) and I noticed that the option "Secure Your Sites" is missing from the the menu "Websites & Domains" and cannot find a way to activate it.

I need to let my resellers to be able to add their own certificates and I even have resellers with certificates that were installed in the former version of Plesk I had (9.3), but now not even I as admin of the server can find a way to manage the already installed reseller certificates or let them do it or install new ones.

Any help would be appreciated.

Best Regards.

 

[StacieB]

We are having the same issue

SSL is enabled on the domain level, but no icon/link exists.

 

[StacieB]

I fixed my issue. Without a dedicated IP address assigned to the domain, the "Secure Your Sites" icon is not listed in the "Websites & Domains" tab. Adding a dedicated IP address to the server and assigning it to the domain solved the problem.

 

[LinqLOL]

Hi guys,

I have one server with this behaviour too! On Plesk 11.5 mu47 that is. Other servers with this version seems to be oke.

 

[LinqLOL]

And the fix...tada!

Open Mysql (you can use phpmyadmin) goto:
* Database: psa
* Table: ServiceNodeEnvironment
* Field: WEB_Apache_SniSupport
* Change value from false to true

No restart is needed it works right away.

I don't know why this setting was on false, we sure did not change it to false.

 

[LinqLOL]

@igor
The above fix does work temporarily. But every day the fix is undone by the 50plesk-daily cron. Do you have some info why WEB_Apache_SniSupport is set to false again?