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TwitterMy HDD (Panel 10 on linux) was failing, so my host installed a new drive with Panel 11, and tried to restore the server.
The host restored a few domains, and the restore hung. for 3 days now I don't see any progress, and no new domains got restored. The host engaged a parallel technician who said the backup is valid, but still no luck in restoring the remaining domains, and now they keep me in the dark and I have no idea whether somebody is really helping me or no.
I have 7 other full backups on a remote repository, my host refused to use the latest of them, and they insist on using a backup they created before replacing the HDD.
The entire old HDD is mounted on /old, but they formatted its /boot partition, so no luck in rebooting on it.
I need suggestions from the community, what should I do and what are my support options.
The host restored a few domains, and the restore hung. for 3 days now I don't see any progress, and no new domains got restored. The host engaged a parallel technician who said the backup is valid, but still no luck in restoring the remaining domains, and now they keep me in the dark and I have no idea whether somebody is really helping me or no.
I have 7 other full backups on a remote repository, my host refused to use the latest of them, and they insist on using a backup they created before replacing the HDD.
The entire old HDD is mounted on /old, but they formatted its /boot partition, so no luck in rebooting on it.
I need suggestions from the community, what should I do and what are my support options.
